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Matching audio/video app features with young user preferences: An integrated approach
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References

  • 1984Attractive Quality and Must-Be Quality3,436 cited
  • 1978Conjoint Analysis in Consumer Research: Issues and Outlook3,184 cited
  • 1982A Means-End Chain Model Based on Consumer Categorization Processes1,985 cited
  • 1982A Means-End Chain Model Based on Consumer Categorization Processes1,459 cited
  • 1993KANO’S METHODS FOR UNDERSTANDING CUSTOMER-DEFINED QUALITY776 cited
  • 1996How to delight your customers581 cited
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  • 2020Mobile application security: Role of perceived privacy as the predictor of security perceptions256 cited
  • 2021Forty‐five years of International Journal of Consumer Studies: A bibliometric review and directions for future research219 cited
  • 2020Research on the influence of after-sales service quality factors on customer satisfaction212 cited
  • 2014Predicting mobile app usage for purchasing and information-sharing179 cited
  • 2012IPA–Kano model: A new tool for categorising and diagnosing service quality attributes137 cited
  • 2006A Kano-CKM model for customer knowledge discovery129 cited
  • 2020Understanding the adoption and willingness to pay for internet of things services103 cited
  • 2020Mobile consumer behaviour on apps usage: The effects of perceived values, rating, and cost

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  • 2021Examining Travel Mobile App Attributes and Its Impact on Consumer Engagement: An Application of S-O-R Framework80 cited
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