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The role of value co-creation on retailer loyalty and omni-channel shopping frequency
16 references·0 citing·42 second hop
The role of value co-creation on retailer loyalty and omni-channel shopping frequency (2024)The role of value co-creation on retailer…Personalization and hedonic motivation in creating customer experiences and loyalty in omnichannel retail (2020)Personalization and hedonic m…Conceptualization of omnichannel customer experience and its impact on shopping intention: A mixed-method approach (2019)Conceptualization of omnichan…Customer engagement through omnichannel retailing: The effects of channel integration quality (2018)Customer engagement through o…Channel integration quality, perceived fluency and omnichannel service usage: The moderating roles of internal and external usage experience (2018)Channel integration quality, …What is co-creation? An interactional creation framework and its implications for value creation (2017)What is co-creation? An inter…Service-dominant logic 2025 (2016)Service-dominant logic 2025Young consumers’ insights on brand equity (2015)Young consumers’ insights on …Green supply chain management practices and performance (2013)Green supply chain management…Value Cocreation and Service Systems (Re)Formation: A Service Ecosystems View (2012)Value Cocreation and Service …Customer value co-creation behavior: Scale development and validation (2012)Customer value co-creation be…On value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…Customer Integration and Value Creation (2008)Customer Integration and Valu…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Calculating, Interpreting, And Reporting Cronbach’s Alpha Reliability Coefficient For Likert-Type Scales (2003)Calculating, Interpreting, An…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Measuring the Involvement Construct (1985)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Theory of value co-creation: a systematic literature review (2014)Measuring business model innovation: conceptualization, scale development, and proof of performance (2016)Coefficient Alpha and the Internal Structure of Tests (1951)An Index of Factorial Simplicity (1974)Green supply‐chain management: A state‐of‐the‐art literature review (2007)Green Supply Chain Management, Environmental Collaboration and Sustainability Performance (2015)A systematic literature review on green supply chain management: Research implications and future perspectives (2018)A structural model of the impact of green intellectual capital on sustainable performance (2019)From value chain to value constellation: designing interactive strategy. 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Outline of the Theory of Structuration (1984)A Thousand Plateaus: Capitalism and Schizophrenia (1989)Global platforms and ecosystems: Implications for international business theories (2019)How does artificial intelligence enable and enhance value co-creation in industrial markets? An exploratory case study in the healthcare ecosystem (2020)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)
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References

  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
  • 2003Calculating, Interpreting, And Reporting Cronbach’s Alpha Reliability Coefficient For Likert-Type Scales2,973 cited
  • 2012Customer value co-creation behavior: Scale development and validation1,675 cited
  • 2016Service-dominant logic 20251,365 cited
  • 2017What is co-creation? An interactional creation framework and its implications for value creation735 cited
  • 2013Green supply chain management practices and performance510 cited
  • 2012Value Cocreation and Service Systems (Re)Formation: A Service Ecosystems View496 cited
  • 2008Customer Integration and Value Creation439 cited
  • 2019Conceptualization of omnichannel customer experience and its impact on shopping intention: A mixed-method approach392 cited
  • 2018Channel integration quality, perceived fluency and omnichannel service usage: The moderating roles of internal and external usage experience377 cited
  • 2015Young consumers’ insights on brand equity358 cited
  • 2020

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Personalization and hedonic motivation in creating customer experiences and loyalty in omnichannel retail
343 cited
  • 2018Customer engagement through omnichannel retailing: The effects of channel integration quality331 cited
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