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Public management and street-level bureaucrats
16 references·0 citing·39 second hop
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References

  • 1981Street-Level Bureaucracy: Dilemmas of the Individual in Public Services8,971 cited
  • 1988The System of Professions7,723 cited
  • 2014Public Value Governance: Moving Beyond Traditional Public Administration and the New Public Management1,565 cited
  • 2017When the State Meets the Street795 cited
  • 2011Policy Work: Street-Level Organizations Under New Managerialism751 cited
  • 2002The Performance Paradox in the Public Sector726 cited
  • 2013THE MANAGEMENT OF CHANGE IN PUBLIC ORGANIZATIONS: A LITERATURE REVIEW508 cited
  • 2012Recognizing Public Value495 cited
  • 2013Street-Level Bureaucracy and E-Government393 cited
  • 2015UNDERSTANDING HYBRIDITY IN PUBLIC ORGANIZATIONS352 cited
  • 2015A Government that Worked Better and Cost Less?344 cited
  • 2011The Organization of Discipline: From Performance Management to Perversity and Punishment300 cited
  • 2014Public Value Accounting: Establishing the Philosophical Basis300 cited
  • 2018Digital discretion: A systematic literature review of ICT and street-level discretion266 cited
  • 2022Value Creation in the Public Service Ecosystem: An Integrative Framework263 cited

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2022
Public administration and politics meet turbulence: The search for robust governance responses
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