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Corporate Social Responsibility

16 references·16 citing·48 second hopsampled

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References

1990WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY.5,424 cited
2001Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility4,659 cited
1997The Company and the Product: Corporate Associations and Consumer Product Responses4,189 cited
2006Corporate Social Responsibility, Customer Satisfaction, and Market Value3,436 cited
2003Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies3,330 cited
1980Measuring security price performance3,330 cited
1988CORPORATE SOCIAL RESPONSIBILITY AND FIRM FINANCIAL PERFORMANCE.3,148 cited
2005The Relationship Between Corporate Philanthropy And Shareholder Wealth: A Risk Management Perspective2,836 cited
2003Return on Marketing: Using Customer Equity to Focus Marketing Strategy2,149 cited
2004Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause2,019 cited
1997EVENT STUDIES IN MANAGEMENT RESEARCH: THEORETICAL AND EMPIRICAL ISSUES.1,942 cited
1974Special Information and Insider Trading1,236 cited
1989A nonparametric test for abnormal security-price performance in event studies1,077 cited
2005Why Do Customer Relationship Management Applications Affect Customer Satisfaction?776 cited

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2005Customer Satisfaction, Cash Flow, and Shareholder Value749 cited

2005Corporate Associations and Consumer Product Responses: The Moderating Role of Corporate Brand Dominance744 cited

Cited by

2013Corporate social responsibility and firm performance in the airline industry: The moderating role of oil prices242 cited
2012The corporate social responsibility–financial performance link in the U.S. restaurant industry: Do economic conditions matter?217 cited
2010An Exploratory Study of Corporate Social Responsibility in the U.S. Travel Industry207 cited
2012Taking the moral turn in tourism studies191 cited
2017Corporate social responsibility: reviewed, rated, revised184 cited
2017Saluting while the ship sinks: the necessity for tourism paradigm change182 cited
2017How does corporate social responsibility create customer loyalty? The role of corporate image175 cited
2021The impact of hotel CSR for strategic philanthropy on booking behavior and hotel performance during the COVID-19 pandemic170 cited
2015Corporate social responsibility and sustainability balanced scorecard: The case study of family-owned hotels157 cited
2023CSR, financial and non-financial performance in the tourism sector: A systematic literature review and future research agenda148 cited
2019Corporate social responsibility and work engagement: Evidence from the hotel industry132 cited
2013Corporate social responsibility in tourism small and medium enterprises evidence from Europe and Latin America131 cited
2019Do consumers care about CSR in their online reviews? An empirical analysis123 cited
2020Impact of Sustainability on Firm Value and Financial Performance in the Air Transport Industry120 cited
2016Corporate social responsibility and systematic risk of restaurant firms: The moderating role of geographical diversification114 cited
2015Sustainability in small tourist businesses: the link between initiatives and performance107 cited