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Innovationsorientierte industrielle Dienstleistungsnetzwerke: Aufbau, Steuerung und Wettbewerbsvorteilspotenziale
16 references·1 citing·32 second hop
Innovationsorientierte industrielle Dienstleistungsnetzwerke: Aufbau, Steuerung und Wettbewerbsvorteilspotenziale (2003)Innovationsorientierte industrielle Diens…The Sources of Innovation (2007)The Sources of InnovationTowards the theory and practice of competence-based competion (1996)Towards the theory and practi…Hypercompetition: Managing the Dynamics of Strategic Maneuvering (1996)Hypercompetition: Managing th…New industrial service development: Scenarios for success and failure (1995)New industrial service develo…What Distinguishes the Top Performing New Products in Financial Services (1994)What Distinguishes the Top Pe…Services Innovation: Successful versus Unsuccessful Firms (1993)Services Innovation: Successf…Strategische Netzwerke: Evolution und Organisation (1992)Strategische Netzwerke: Evolu…Strategische Netzwerke (1992)Strategische NetzwerkeSuccess Factors in Developing New Business Services (1991)Success Factors in Developing…Service management and marketing: managing the moments of truth in service competition (1990)Service management and market…Success and Failure in New Industrial Services (1989)Success and Failure in New In…A Proposed Model for New Service Development (1989)A Proposed Model for New Serv…Service Positioning through Structural Change (1987)Service Positioning through S…New Product Development For Service Companies (1986)New Product Development For S…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Die Betriebswirtschaft (1953)Die BetriebswirtschaftDienstleistungsinnovationen — Eine Einführung in den Sammelband (2004)Dienstleistungsinnovationen —…Breaking Free from Product Marketing (1977)Designing services that deliver (1984)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Customer satisfaction, customer retention, and market share (1993)River Magic: Extraordinary Experience and the Extended Service Encounter (1993)Advertising as Information (1974)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)Service engineering—methodical development of new service products (2003)Removing the fuzziness from the fuzzy front-end of service innovations through customer interactions (2005)Exploring value propositions and service innovation: a service-dominant logic study (2014)Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation (1991)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)Open for innovation: the role of openness in explaining innovation performance among U.K. manufacturing firms (2005)Integrating R&D and Marketing: A Review and Analysis of the Literature (1996)Market orientation and innovation (1996)Why Some New Products are More Successful than Others (2001)Customer Satisfaction, Market Share, and Profitability: Findings from Sweden (1994)From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing (1994)Understanding Relationship Marketing Outcomes (2002)Competitor Analysis and Interfirm Rivalry: Toward A Theoretical Integration (1996)DEVELOPING INNOVATION CAPABILITY IN ORGANISATIONS: A DYNAMIC CAPABILITIES APPROACH (2001)Understanding the Elusive Black Box of Dynamic Capabilities (2011)Globalization of R&D: recent changes in the management of innovation in transnational corporations (1999)Towards knowledge networking (1999)From Value Chain to Value Network: (2006)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Multigroup Analysis in Partial Least Squares (PLS) Path Modeling: Alternative Methods and Empirical Results (2011)School Bullying: Development and Some Important Challenges (2013)Catching up with change: The transformation of governance in the European Union (1996)
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References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 2007The Sources of Innovation5,098 cited
  • 1953Die Betriebswirtschaft4,537 cited
  • 1990Service management and marketing: managing the moments of truth in service competition1,899 cited
  • 1996Hypercompetition: Managing the Dynamics of Strategic Maneuvering1,628 cited
  • 1987Service Positioning through Structural Change928 cited
  • 1992Strategische Netzwerke776 cited
  • 1992Strategische Netzwerke: Evolution und Organisation642 cited
  • 1989A Proposed Model for New Service Development476 cited
  • 1989Success and Failure in New Industrial Services436 cited
  • 1991Success Factors in Developing New Business Services350 cited
  • 1996Towards the theory and practice of competence-based competion308 cited
  • 1986New Product Development For Service Companies282 cited
  • 1994What Distinguishes the Top Performing New Products in Financial Services280 cited
  • 1995New industrial service development: Scenarios for success and failure263 cited
  • 1993Services Innovation: Successful versus Unsuccessful Firms

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228 cited

Cited by

  • 2004Dienstleistungsinnovationen — Eine Einführung in den Sammelband9 cited