SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Total relationship marketing : from the 4Ps-product, price, promotion, place- of traditional marketing management to the 30Rs-the thirty relationships- of the new marketing paradigm
0 references·16 citing·57 second hopsampled
Total relationship marketing : from the 4Ps-product, price, promotion, place- of traditional marketing management to the 30Rs-the thirty relationships- of the new marketing paradigm (1999)Total relationship marketing : from the 4…Value-creation space: The role of events in a service-dominant marketing paradigm (2011)Value-creation space: The rol…The Effect of Personal Relationship and Consultative Task Behaviors on Buyer Perceptions of Salesperson Trust, Expertise, and Loyalty (2011)The Effect of Personal Relati…Marketing event outcomes: from tactical to strategic (2011)Marketing event outcomes: fro…Measuring Asymmetrical Power Distribution in Supply Chain Networks: What Is the Appropriate Method? (2009)Measuring Asymmetrical Power …L'impact de la responsabilité sociétale de l'entreprise sur la confiance des consommateurs (2008)L'impact de la responsabilité…Evaluating an extended relationship marketing model for Arab guests of five-star hotels (2007)Evaluating an extended relati…The marketing strategy of a project-based firm: The Four Portfolios Framework (2006)The marketing strategy of a p…Supplier-Retailer Relationships in the UK Fresh Produce Supply Chain (2006)Supplier-Retailer Relationshi…Market Orientation, Relationship Marketing Orientation, and Business Performance: The Moderating Effects of Economic Ideology and Industry Type (2005)Market Orientation, Relations…Improving performance of customer‐processes with knowledge management (2005)Improving performance of cust…Customer relationship management: the case of a European bank (2005)Customer relationship managem…The normative imperatives of business and marketing strategy: grounding strategy in resource‐advantage theory (2004)The normative imperatives of …Contemporary marketing practice: theoretical propositions and practical implications (2004)Contemporary marketing practi…Trust as a valuable strategic variable in the food industry (2003)Trust as a valuable strategic…SUCCESS FACTORS OF PLACE MARKETING: A STUDY OF PLACE MARKETING PRACTICES IN NORTHERN EUROPE AND THE UNITED STATES (2003)SUCCESS FACTORS OF PLACE MARK…Relationship Marketing — Some Reflections on the State-of-the-Art of the Relational Concept (2000)Relationship Marketing — Some…Case Study Research: Design and Methods (1984)Qualitative Data Analysis: An Expanded Sourcebook (1994)The Commitment-Trust Theory of Relationship Marketing (1994)Supply Chain Collaboration Between Retailers and Manufacturers: Do They Trust Each Other? (2006)Consumers and trust (2015)Intermediaries in power-laden retail supply chains: An opportunity to improve buyer–supplier relationships and collaboration (2015)Firm Resources and Sustained Competitive Advantage (1991)Dynamic capabilities and strategic management (1997)Firm resources and sustained competitive advantage (2004)The resource‐based view and value: the customer‐based view of the firm (2007)Success in Global New Product Development: Impact of Strategy and the Behavioral Environment of the Firm (2010)The dark side of coopetition: when collaborating with competitors is harmful for company performance (2019)Naturalistic inquiry (1985)Qualitative evaluation and research methods (1990)Using thematic analysis in psychology (2006)Conceptualization of Brand Experience in an Event Marketing Context (2016)Dix ans de co-création de valeur : une revue intégrative (2016)The ties that bind us: feelings of social connectedness in socio-emotional experiences (2016)Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias in Mail Surveys (1977)Self-Reports in Organizational Research: Problems and Prospects (1986)Critical factors underpinning the e-CRM activities of SMEs (2010)What Really Defines Relationship Marketing? A Review of Definitions and General and Sector-Specific Defining Constructs (2011)Reciprocity in Relationship Marketing: A Cross-Cultural Examination of the Effects of Equivalence and Immediacy on Relationship Quality and Satisfaction with Performance (2015)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Allocation of Salespeople's resources for generating new sales opportunities across four types of customers (2017)“How does customer perception of salespeople influence the relationship? A study in an emerging economy” (2019)What drives retailer loyalty? A meta-analysis of the role of cognitive, affective, and social factors across five decades (2022)The Tacit Dimension (1997)Communities of Practice (1998)Communities of practice learning, meaning, and identity (1999)CRM literature: conceptual and functional insights by keyword analysis (2009)Knowledge management capability, customer relationship management, and service quality (2016)Antecedents of Customer Loyalty in Banking Sector: A Mediational Study (2018)Comparative fit indexes in structural models. (1990)Strategic management a stakeholder approach (2010)The Impact of Corporate Social Responsibility, Service Quality and Customer-company Identification on Customers (2013)Effects of ethical ideologies and perceptions of CSR on consumer behavior (2016)Empirical analysis of the corporate social responsibility and financial performance causal nexus: Evidence from the banking sector of Bangladesh (2022)Portfolio Selection (1952)Developing Buyer-Seller Relationships (1987)The Core Competence of the Corporation (2006)Project business as a research field (2008)Impact of customer integration on project portfolio management and its success—Developing a conceptual framework (2012)Impact of relationship value on project portfolio success — Investigating the moderating effects of portfolio characteristics and external turbulence (2012)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Relationship Marketing, Customer Satisfaction and Loyalty: A Theoretical and Empirical Analysis From an Asian Perspective (2008)Factors influencing tourists' revisit intentions (2010)Customer relationship management research in tourism and hospitality: a state-of-the-art (2017)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Handbook of Qualitative Research (1994)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)The Instruments of Place Branding: How is it Done? (2009)Place branding research: A cross-disciplinary agenda and the views of practitioners (2010)The Influence of Stakeholder Involvement on The Effectiveness of Place Branding (2012)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

No references inside the corpus for this window.

Cited by

  • 2003SUCCESS FACTORS OF PLACE MARKETING: A STUDY OF PLACE MARKETING PRACTICES IN NORTHERN EUROPE AND THE UNITED STATES255 cited
  • 2005Market Orientation, Relationship Marketing Orientation, and Business Performance: The Moderating Effects of Economic Ideology and Industry Type172 cited
  • 2004The normative imperatives of business and marketing strategy: grounding strategy in resource‐advantage theory153 cited
  • 2003Trust as a valuable strategic variable in the food industry114 cited
  • 2005Improving performance of customer‐processes with knowledge management113 cited
  • 2000Relationship Marketing — Some Reflections on the State-of-the-Art of the Relational Concept111 cited
  • 2008L'impact de la responsabilité sociétale de l'entreprise sur la confiance des consommateurs105 cited
  • 2006The marketing strategy of a project-based firm: The Four Portfolios Framework104 cited
  • 2011The Effect of Personal Relationship and Consultative Task Behaviors on Buyer Perceptions of Salesperson Trust, Expertise, and Loyalty79 cited
  • 2011Value-creation space: The role of events in a service-dominant marketing paradigm68 cited
  • 2006Supplier-Retailer Relationships in the UK Fresh Produce Supply Chain64 cited
  • 2004Contemporary marketing practice: theoretical propositions and practical implications63 cited
  • 2009Measuring Asymmetrical Power Distribution in Supply Chain Networks: What Is the Appropriate Method?

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

63 cited
  • 2005Customer relationship management: the case of a European bank61 cited
  • 2011Marketing event outcomes: from tactical to strategic59 cited
  • 2007Evaluating an extended relationship marketing model for Arab guests of five-star hotels55 cited