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Principles of hotel front office operations
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Principles of hotel front office operations (2000)Principles of hotel front office operatio…KETERAMPILAN KARYAWAN INDUSTRI PERHOTELAN:DEPARTEMEN KANTOR DEPAN (2022)KETERAMPILAN KARYAWAN INDUSTR…Causes of employee fluctuation and the need for stabilization in Slovak hotels (2020)Causes of employee fluctuatio…Labor force analysis in food and beverage establishments in Kyrgyzstan: A descriptive study (2019)Labor force analysis in food …Online CSR communication in the hotel industry: Evidence from small hotels (2017)Online CSR communication in t…Customer perspective on overbooking: The failure of customers to enjoy their reserved services, accidental or intended? (2016)Customer perspective on overb…How do tourism firms innovate for sustainable energy consumption? 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(1969)General System Theory: Foundations, Development, Applications (1977)The Theory and Practice of Revenue Management (2004)Dynamic pricing for hotel revenue management using price multipliers (2012)Predicting hotel booking cancellations to decrease uncertainty and increase revenue (2017)Managing hotel revenue amid the COVID-19 crisis (2021)Theories of Human Communication (1978)Building communication theory (1990)Predictors of Likelihood of Adoption of Green Practices in Hotels: The Case of Abuja and Lagos, Nigeria (2017)Developing Possible Strategies for Academic Achievement Improvement of Hospitality and Tourism Management Students in Nigeria - A Study of Kwara State University (2021)Principles of Marketing (1972)Services Marketing: Integrating Customer Focus Across the Firm (1996)Affiliation to hotel chains: Hotels' perspective (2015)An empirical analysis of the effectiveness of hotel Revenue Management in five-star hotels in Barcelona, Spain (2017)Dynamics of pricing and non-pricing strategies, revenue management performance and competitive advantage in hotel industry (2018)Case Study Research: Design and Methods (1984)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Sustainable tourism, progress, challenges and opportunities: an introduction (2015)Does environmental sustainability contribute to tourism growth? 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  • 2012Hotel Revenue Management – A Critical Literature Review109 cited
  • 2015How do tourism firms innovate for sustainable energy consumption? A capabilities perspective on the adoption of energy efficiency in tourism accommodation establishments99 cited
  • 2014Hotel Revenue Management: From Theory to Practice67 cited
  • 2014Optimal overbooking decision for hotel rooms revenue management29 cited
  • 2016Customer perspective on overbooking: The failure of customers to enjoy their reserved services, accidental or intended?25 cited
  • 2006MANAGEMENT OF OVERBOOKINGS IN THE HOTEL INDUSTRY - BASIC CONCEPTS AND PRACTICAL CHALLENGES24 cited
  • 2012The Use of Information and Communication Technologies (ICT) in Front Office Operations of Chain Hotels in Ghana19 cited
  • 2014Direction for the Future of Tourism, Hospitality and Events Management Education in Nigeria7 cited
  • 2020Causes of employee fluctuation and the need for stabilization in Slovak hotels5 cited
  • 2009Clarifications about the vocations and the occupations denomination from the hotels industry2 cited
  • 2019Labor force analysis in food and beverage establishments in Kyrgyzstan: A descriptive study2 cited
  • 2022KETERAMPILAN KARYAWAN INDUSTRI PERHOTELAN:DEPARTEMEN KANTOR DEPAN

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1 cited
  • 2002EVALUATION OF EMPLOYEES INITIAL ORIENTATION AND ON-THE-JOB TRAINING IN MID- TO LARGE-SIZED HOTELS IN THE TWIN CITIES WITH REGARD TO SERVICE TRAINING0 cited