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Cited by

• 2007Heritage/Cultural Attraction Atmospherics: Creating the Right Environment for the Heritage/Cultural Visitor300 cited
• 1996Market segmentation based on age and attitude toward the past: Concepts, methods, and findings concerning nostalgic influences on customer tastes208 cited
• 2017The interplay of customer experience and commitment155 cited
• 2003Musical tempo and waiting perceptions143 cited
• 2000The influence of the musicscape within service environments141 cited
• 2003The effects of music, wait-length evaluation, and mood on a low-cost wait experience132 cited
• 2007Online visual merchandising (VMD) of apparel web sites127 cited
• 2010Music congruency in a service setting: The mediating role of emotional and cognitive responses125 cited
• 2011Servicescape moderation on personality traits, emotions, satisfaction, and behaviors117 cited
• 2001Evaluating Promotions in Shopping Environments: Decomposing Sales Response into Attraction, Conversion, and Spending Effects110 cited
• 2011It is all in the mix: The interactive effect of music tempo and mode on in-store sales102 cited
• 1994Practical Applications of Music in Service Settings96 cited
• 2008Reviewing congruity effects in the service environment musicscape94 cited