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Cited by

• 2008Friends at Work66 cited
• 1999Public Performance - towards a new model?63 cited
• 2011Public service productivity: how to capture outputs?55 cited
• 2013Overcoming challenges in the implementation of performance measurement42 cited
• 2013Racial diversity, is it a blessing to an organization? Examining its organizational consequences in municipal police departments41 cited
• 2012Welfare service system productivity: the concept and its application32 cited
• 1995Privatization and the internal environment30 cited
• 2004Implementing First Nations Self-Government in Yukon: Lessons for Canada28 cited
• 2017Shifting from Output to Outcome Measurement in Public Administration-Arguments Revisited27 cited
• 2009Designing operative productivity measures in public services22 cited
• 2013Private and public services: productivity and performance migration22 cited
• 1997Administrative Creativity in Local Government22 cited
• 2010Productivity measurement and management in large public service organizations18 cited
• 2023Joint Collaboration of the Local Government (Regency, City, and Province) for the Successful Development in East Java Of Indonesia17 cited