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A Strategic Approach to Managing Product Recalls
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A Strategic Approach to Managing Product Recalls (1996)A Strategic Approach to Managing Product …Does Corporate Social Responsibility Always Result in More Ethical Decision-Making? 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  • 2006Consumer reaction to product recalls: factors influencing product judgement and behavioural intentions68 cited
  • 2010Creating value through product stewardship and take‐back49 cited
  • 2010How to mitigate product safety risks proactively? Process, challenges and opportunities46 cited
  • 2008Bounded goodness: marketing implications of Drucker on corporate responsibility42 cited
  • 2008A Strategic Analysis of Product Recalls: The Role of Moral Degradation and Organizational Control40 cited
  • 2015An investigation of the effects of product recalls on brand commitment and purchase intention35 cited
  • 2020The impact of product recall on advertising decisions and firm profit while envisioning crisis or being hazard myopic35 cited
  • 2013Stock Price and Analyst Earnings Forecast around Product Recall Announcements30 cited
  • 2013Conceptualizing consumers' experiences of product‐harm crises29 cited
  • 2006Identifying the Key Success Factors in New Product Launch23 cited
  • 2023Does Corporate Social Responsibility Always Result in More Ethical Decision-Making? Evidence from Product Recall Remediation20 cited
  • 2012Optimal Decision Rules for Product Recalls16 cited
  • 2009Recall Communications: Discourse Genres, Symbolic Charging, and Message Design11 cited

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  • 2005Interne und externe Kommunikation in Ad-hoc-Krisen11 cited
  • 2016Public engagement in product recall announcements: an empirical study on the Chinese automobile industry11 cited