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Ian N Lings · Study
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Author
Ian N Lings
37 works
· latest 2018
· 4 institutions
cluster: provisional
ORCID 0000-0002-6150-5470
Works
37 shown
The interplay and growth implications of dynamic capabilities and market orientation
Industrial Marketing Management
·
2018
·
3 authors
·
Open access
74
citations
The role of brand innovativeness and customer hope in developing online repurchase intentions
Journal of Brand Management
·
2018
·
4 authors
·
Open access
40
citations
Promoting consumer environmental friendly purchase behaviour: a synthesized model from three short-term longitudinal studies in Australia
Journal of Environmental Planning and Management
·
2017
·
4 authors
23
citations
Internal market orientation determinants of employee brand enactment
Journal of Services Marketing
·
2017
·
3 authors
·
Open access
53
citations
Deterring deviant consumer behaviour: when ‘it’s wrong, don’t do it’ doesn’t work
Journal of Marketing Management
·
2017
·
4 authors
·
Open access
27
citations
How Gratitude Influences Customer Word-Of-Mouth Intentions and Involvement: The Mediating Role of Affective Commitment
The Journal of Marketing Theory and Practice
·
2017
·
4 authors
·
Open access
49
citations
Examining the antecedents and consequences of gratitude
Journal of Services Marketing
·
2017
·
4 authors
·
Open access
53
citations
Individual difference factors related to anthropomorphic tendency
European Journal of Marketing
·
2016
·
4 authors
·
Open access
79
citations
Where do consumers draw the line? Factors informing perceptions and justifications of deviant consumer behaviour
Journal of Marketing Management
·
2016
·
4 authors
50
citations
Understanding consumers’ decisions to adopt technology-enabled transformative services
Service Industries Journal
·
2015
·
3 authors
43
citations
“Someone Should Do Something”: Replication and an Agenda for Collective Action
Journal of Advertising
·
2015
·
3 authors
25
citations
The influence of internal communication on employee engagement: A pilot study
Public Relations Review
·
2015
·
4 authors
·
Open access
226
citations
The role of customer gratitude in making relationship marketing investments successful
Journal of Retailing and Consumer Services
·
2014
·
4 authors
·
Open access
80
citations
Optimizing employee engagement with internal communication : a social exchange perspective
QUT ePrints (Queensland University of Technology)
·
2014
·
4 authors
·
Open access
60
citations
Investigating attitudes towards three South American destinations in an emerging long haul market using a model of consumer-based brand equity (CBBE)
Tourism Management
·
2014
·
3 authors
·
Open access
175
citations
Attracting and Retaining Staff: The Role of Branding and Industry Image
Springer eBooks
·
2013
·
4 authors
·
chapter
71
citations
Consumer acceptance of m-wellbeing services: a social marketing perspective
European Journal of Marketing
·
2013
·
3 authors
·
Open access
56
citations
An introduction to the application of (case 1) best–worst scaling in marketing research
International Journal of Research in Marketing
·
2013
·
5 authors
·
Open access
286
citations
Dynamic Capabilities and Performance: Strategy, Structure and Environment
Long Range Planning
·
2013
·
4 authors
·
Open access
884
citations
Risky business : making decisions off the cuff
·
2010
·
3 authors
2
citations
Internal market orientation and market‐oriented behaviours
Journal of service management
·
2010
·
2 authors
·
Open access
155
citations
Employer branding: strategic implications for staff recruitment
Journal of Marketing Management
·
2010
·
3 authors
·
Open access
434
citations
A Study of the Attitudes Towards Unethical Selling Amongst Chinese Salespeople
Journal of Business Ethics
·
2009
·
5 authors
31
citations
The impact of internal and external market orientations on firm performance
Journal of Strategic Marketing
·
2009
·
2 authors
·
Open access
190
citations
Service staff attitudes, organisational practices and performance drivers
Journal of Management & Organization
·
2008
·
3 authors
42
citations
Employee behaviour and relationship quality: impact on customers
Service Industries Journal
·
2008
·
3 authors
·
Open access
99
citations
Doing business research : a guide to theory and practice
QUT ePrints (Queensland University of Technology)
·
2008
·
2 authors
·
report
·
Open access
327
citations
Strategic planning and performance: Extending the debate
Journal of Business Research
·
2007
·
4 authors
245
citations
Buying a sponsor's brand: the role of affective commitment to the sponsored team
Journal of Marketing Management
·
2007
·
2 authors
57
citations
Measuring Internal Market Orientation
Journal of Service Research
·
2004
·
2 authors
·
Open access
436
citations
Internal market orientation construct and consequences
QUT ePrints (Queensland University of Technology)
·
2004
·
1 author
·
Open access
58
citations
Internal market orientation
Journal of Business Research
·
2002
·
1 author
381
citations
Internal marketing and supply chain management
Journal of Services Marketing
·
2000
·
1 author
·
Open access
81
citations
Internal Marketing and Customer Driven Wavefronts
Service Industries Journal
·
1999
·
3 authors
·
Open access
102
citations
Managing Service Quality with Internal Marketing Schematics
Long Range Planning
·
1999
·
1 author
·
Open access
48
citations
Balancing Internal and External Market Orientations
Journal of Marketing Management
·
1999
·
1 author
109
citations
Implementing and Measuring the Effectiveness of Internal Marketing.
Journal of Marketing Management
·
1998
·
2 authors
·
Open access
134
citations