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Strategies for Developing the Service Business in Manufacturing Companies
16 references·3 citing·35 second hop
Strategies for Developing the Service Business in Manufacturing Companies (2014)Strategies for Developing the Service Bus…Overcoming the Service Paradox in Manufacturing Companies (2005)Overcoming the Service Parado…Managing the transition from products to services (2003)Managing the transition from …Go Downstream: The New Profit Imperative in Manufacturing (1999)Go Downstream: The New Profit…Customer Satisfaction, Productivity, and Profitability: Differences Between Goods and Services (1997)Customer Satisfaction, Produc…Does Competitive Environment Moderate the Market Orientation-Performance Relationship? (1994)Does Competitive Environment …Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…The Strategy Process: Concepts, Contexts, Cases (1991)The Strategy Process: Concept…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…Servitization of business: Adding value by adding services (1988)Servitization of business: Ad…The structural and environmental correlates of business strategy (1987)The structural and environmen…The Concept of Corporate Strategy (1987)The Concept of Corporate Stra…Dimensions of Organizational Task Environments (1984)Dimensions of Organizational …The Structuring of Organizations: A Synthesis of the Research (1979)The Structuring of Organizati…Characteristics of Organizational Environments and Perceived Environmental Uncertainty (1972)Characteristics of Organizati…Sustainable Value Optimization by Smart Services Along the Customer Lifecycle (2023)Sustainable Value Optimizatio…Service Customization: Optimizing Value Creation and Capture by Designing the Customer Journey (2021)Service Customization: Optimi…The Servitization of Manufacturing: Why and How (2017)The Servitization of Manufact…The Population Ecology of Organizations (1977)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Technological Discontinuities and Organizational Environments (1986)Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms (1990)Knowledge Management: An Organizational Capabilities Perspective (2001)External Control of Organizations: Resource Dependence Perspective (2011)The External Control of Organizations: A Resource Dependence Perspective (1979)The Effect of a Market Orientation on Business Profitability (1990)Market Orientation and the Learning Organization (1995)The Comparative Advantage Theory of Competition (1995)Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Organizational culture and leadership (1993)Evolving to a New Dominant Logic for Marketing (2003)The Discovery of Grounded Theory (2017)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)The Capabilities of Market-Driven Organizations (1994)Customer value: The next source for competitive advantage (1997)Basics of Qualitative Research (1992)Basics of Qualitative Research (1992)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Pursuing green growth in technology firms through the connections between environmental innovation and sustainable business performance: Does service capability matter? (2018)Risk, Uncertainty and Profit (1921)Organization and Environment: Managing Differentiation and Integration. (1968)Organizational Information Requirements, Media Richness and Structural Design (1986)The Authoritarian Personality (2001)Organizing and the Process of Sensemaking (2005)A resource‐based view of the firm (1984)Dynamic capabilities and strategic management (1997)Firm resources and sustained competitive advantage (2004)Exploring the financial consequences of the servitization of manufacturing (2008)The servitization of manufacturing (2009)Industrial Product-Service Systems—IPS 2 (2010)The Effect of a Market Orientation on Business Profitability (1990)
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References

  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications9,157 cited
  • 1993Market Orientation: Antecedents and Consequences8,825 cited
  • 1993Market Orientation: Antecedents and Consequences4,340 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications4,123 cited
  • 1987The Concept of Corporate Strategy4,092 cited
  • 1984Dimensions of Organizational Task Environments3,912 cited
  • 1972Characteristics of Organizational Environments and Perceived Environmental Uncertainty3,662 cited
  • 1988Servitization of business: Adding value by adding services2,674 cited
  • 1994Does Competitive Environment Moderate the Market Orientation-Performance Relationship?2,621 cited
  • 2003Managing the transition from products to services2,331 cited
  • 1997Customer Satisfaction, Productivity, and Profitability: Differences Between Goods and Services1,386 cited
  • 1979The Structuring of Organizations: A Synthesis of the Research1,169 cited
  • 1999Go Downstream: The New Profit Imperative in Manufacturing1,068 cited
  • 2005Overcoming the Service Paradox in Manufacturing Companies1,002 cited
  • 1991The Strategy Process: Concepts, Contexts, Cases

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965 cited
  • 1987The structural and environmental correlates of business strategy866 cited
  • Cited by

    • 2021Service Customization: Optimizing Value Creation and Capture by Designing the Customer Journey8 cited
    • 2017The Servitization of Manufacturing: Why and How6 cited
    • 2023Sustainable Value Optimization by Smart Services Along the Customer Lifecycle5 cited