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• 2008Strategic HRD practices as key factors in organizational learning70 cited
• 1986Effects of Decision Support Systems Training and Cognitive Style on Decision Process Attributes61 cited
• 1987Evaluation of organizational communication competency: The development of the communication training impact questionnaire17 cited
• 1993Does communication training make a difference?: Evidence for the effectiveness of a presentation skills program16 cited
• 1990Effects of a Municipal Training Program on Employee Behavior and Attitude11 cited
• 2000Development and validation of the critical outcome technique10 cited
• 1995Behavior Modeling Training in North America: a Research Summary8 cited
• 1987The status of evaluation research in communication training programs6 cited
• 1986Eye Ball to Crystal Ball: The Future of H.R.D2 cited
• 1984Three techniques for task analysis. Examples from the nuclear utilities2 cited
• 2008Revenue Management Concept Training: Its Efficacy as an Intervention Methodology for Hotel Front Desk Employees and Hotel Managers0 cited