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Towards an Operations Strategy for the Infusion of Product-Centric Services into Manufacturing
16 references·0 citing·36 second hop
Towards an Operations Strategy for the Infusion of Product-Centric Services into Manufacturing (2011)Towards an Operations Strategy for the In…The Practice of Management (2012)The Practice of ManagementOn value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…Steps toward a science of service systems (2007)Steps toward a science of ser…State-of-the-art in product-service systems (2007)State-of-the-art in product-s…Whither Services Marketing? (2004)Whither Services Marketing?Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet (2004)Eight types of product–servic…Managing the transition from products to services (2003)Managing the transition from …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Marketing management: analysis. planning. implementation and control (2000)Marketing management: analysi…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…The machine that changed the world (1992)The machine that changed the …The Machine That Changed the World (1991)The Machine That Changed the …Servitization of business: Adding value by adding services (1988)Servitization of business: Ad…How to Design a Service (1982)How to Design a ServiceBreaking Free from Product Marketing (1977)Breaking Free from Product Ma…Marketing Management: Analysis, Planning and Control (1973)Marketing Management: Analysi…Competitive advantage, creating and sustaining superior performance (1985)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Competitive advantage: creating and sustaining superior performance (1998)Designing the Business Models for Circular Economy—Towards the Conceptual Framework (2016)Sustainable business model innovation: A review (2018)The Relevance of Circular Economy Practices to the Sustainable Development Goals (2018)From value chain to value constellation: designing interactive strategy. (1993)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Why do firms differ, and how does it matter? (1991)Innovation is not enough: climates for initiative and psychological safety, process innovations, and firm performance (2002)The Performance of Incumbent Firms in the Face of Radical Technological Innovation (2003)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)The Effect of a Market Orientation on Business Profitability (1990)Exploring the financial consequences of the servitization of manufacturing (2008)The servitization of manufacturing (2009)Industrial Product-Service Systems—IPS 2 (2010)The Capabilities of Market-Driven Organizations (1994)Corporate Social Responsibility (1999)The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice (2010)PRODUCT DEVELOPMENT: PAST RESEARCH, PRESENT FINDINGS, AND FUTURE DIRECTIONS (1995)Dynamic capabilities and strategic management (1997)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)
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References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2000Marketing management: analysis. planning. implementation and control6,649 cited
  • 1992The machine that changed the world5,805 cited
  • 1991The Machine That Changed the World4,714 cited
  • 2012The Practice of Management3,745 cited
  • 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
  • 1988Servitization of business: Adding value by adding services2,640 cited
  • 2004Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet2,458 cited
  • 1973Marketing Management: Analysis, Planning and Control2,439 cited
  • 2003Managing the transition from products to services2,328 cited
  • 1977Breaking Free from Product Marketing2,056 cited
  • 2007State-of-the-art in product-service systems1,978 cited
  • 2007Steps toward a science of service systems1,263 cited
  • 2004Whither Services Marketing?1,242 cited
  • 1982How to Design a Service

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