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Führungsverhalten als Einflussgröße der Kundenorientierung von Mitarbeitern: Ein dreidimensionales Konzept
16 references·1 citing·43 second hop
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1993Market Orientation: Antecedents and Consequences7,032 cited
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  • 1971A Path Goal Theory of Leader Effectiveness3,052 cited
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  • 1982Recent Developments in Structural Equation Modeling995 cited
  • 1998Some Possible Antecedents and Consequences of In-Role and Extra-Role Salesperson Performance869 cited
  • 1996A meta-analysis and review of organizational research on job involvement.857 cited
  • 1989Motivation und Handeln

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793 cited
  • 2000Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees791 cited
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    • 2005Instrumente und Techniken der Personalentwicklung2 cited