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How an organization's ethical climate contributes to customer satisfaction and financial performance

16 references·16 citing·49 second hopsampled

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References

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1995INSTRUMENTAL STAKEHOLDER THEORY: A SYNTHESIS OF ETHICS AND ECONOMICS3,104 cited
2001WHEN JOB DISSATISFACTION LEADS TO CREATIVITY: ENCOURAGING THE EXPRESSION OF VOICE.2,790 cited
1988

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The Organizational Bases of Ethical Work Climates

2,568 cited

2009Corporate responsibility and financial performance: the role of intangible resources2,251 cited

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