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New Service Development for Electronic Services – A Literature Review
16 references·5 citing·45 second hop
New Service Development for Electronic Services – A Literature Review (2009)New Service Development for Electronic Se…4 What Is Web 2.0? Design Patterns and Business Models for the Next Generation of Software (2012)4 What Is Web 2.0? Design Pat…Open innovation : researching a new paradigm (2006)Open innovation : researching…Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies (2005)Innovation in the service sec…Service Management: Operations, Strategy, Information Technology (2003)Service Management: Operation…Service engineering—methodical development of new service products (2003)Service engineering—methodica…\nOrganizing Successful New Service Development. A literature review (2003)\nOrganizing Successful New S…New service development: areas for exploitation and exploration (2002)New service development: area…Strategy and the Internet. (2001)Strategy and the Internet.Innovative versus incremental new business services: Different keys for achieving success (2001)Innovative versus incremental…Blown to Bits: How the New Economics of Information Transforms Strategy (1999)Blown to Bits: How the New Ec…The emerging role of electronic marketplaces on the Internet (1998)The emerging role of electron…New service development: a review of the literature and annotated bibliography (1998)New service development: a re…The economics of electronic commerce (1997)The economics of electronic c…Innovation in services (1997)Innovation in servicesKey Concepts for New Service Development (1996)Key Concepts for New Service …Interactive innovation in financial and business services: The vanguard of the service revolution (1993)Interactive innovation in fin…Market Launch Process of Data-Driven Services for Manufacturers: A Qualitative Guideline (2018)Market Launch Process of Data…The Impact of Electronic Banking Services on the Customers Loyalty of Commercial Banks in Jordan (2017)The Impact of Electronic Bank…Demographic differences on service quality and perceived value in private online shopping clubs (2017)Demographic differences on se…Modellierung von Dienstleistungen mittels Business Service Blueprinting Modeling (2010)Modellierung von Dienstleistu…Managing Service Innovations with an Idea Ontology (2009)Managing Service Innovations …Increasing returns and the new world of business. 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Toward a (Public) Service-Dominant Approach (2012)Service Innovation: A Service-Dominant Logic Perspective1 (2015)Competitive Advantage: Creating and Sustaining Superior Performance (1985)PORTER, Competitive advantage, creating and sustaining superior performance (1985)Overcoming the Service Paradox in Manufacturing Companies (2005)Knowledge sharing, innovation and firm performance (2012)Product services for a resource-efficient and circular economy – a review (2013)Diffusion of Innovations 1 (2019)Open innovation in SMEs: Trends, motives and management challenges (2008)How open is innovation? (2010)Organizing for Innovation in the Digitized World (2012)Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross-Country Evidence from the Retail Industry (2005)The power of business models (2005)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)The Theory and Practice of Online Learning (2008)Social Media: Defining, Developing, and Divining (2015)The Platformization of the Web: Making Web Data Platform Ready (2015)Service portraits in service research: a critical review (2005)A research manifesto for services science (2006)Foundations and Implications of a Proposed Unified Services Theory (2006)
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References

  • 20124 What Is Web 2.0? Design Patterns and Business Models for the Next Generation of Software5,601 cited
  • 2001Strategy and the Internet.3,761 cited
  • 2006Open innovation : researching a new paradigm3,340 cited
  • 1997Innovation in services1,798 cited
  • 1998The emerging role of electronic marketplaces on the Internet1,379 cited
  • 2003Service Management: Operations, Strategy, Information Technology1,086 cited
  • 2005Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies860 cited
  • 1996Key Concepts for New Service Development781 cited
  • 1998New service development: a review of the literature and annotated bibliography736 cited
  • 2001Innovative versus incremental new business services: Different keys for achieving success673 cited
  • 2002New service development: areas for exploitation and exploration659 cited
  • 1997The economics of electronic commerce659 cited
  • 1999Blown to Bits: How the New Economics of Information Transforms Strategy603 cited
  • 2003Service engineering—methodical development of new service products474 cited
  • 2003\nOrganizing Successful New Service Development. A literature review

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421 cited
  • 1993Interactive innovation in financial and business services: The vanguard of the service revolution409 cited
  • Cited by

    • 2017The Impact of Electronic Banking Services on the Customers Loyalty of Commercial Banks in Jordan32 cited
    • 2017Demographic differences on service quality and perceived value in private online shopping clubs31 cited
    • 2009Managing Service Innovations with an Idea Ontology16 cited
    • 2010Modellierung von Dienstleistungen mittels Business Service Blueprinting Modeling10 cited
    • 2018Market Launch Process of Data-Driven Services for Manufacturers: A Qualitative Guideline6 cited