Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Enhancing service innovation in a business-to-business context

16 references·1 citing·37 second hop

FromToDepth

this work references cited by second hop

References

2004Case Study Research15,455 cited
2007Managing the co-creation of value3,467 cited
2004Co‐creating unique value with customers2,463 cited
2003Managing the transition from products to services2,328 cited
1993Qualitative Methods in Management Research.2,306 cited
2004The future of competition: co-creating unique value with customers2,174 cited
2006Competing through service: Insights from service-dominant logic1,704 cited
2011Value co-creation in service logic: A critical analysis1,592 cited
2003Micro Strategy and Strategizing: Towards an Activity‐Based View1,107 cited
1993Conducting case study research in operations management1,101 cited
1985Strategy Formation in an Adhocracy1,046 cited
2000Organizational Identity and Identification: Charting New Waters and Building New Bridges1,034 cited
2011Service as business logic: implications for value creation and marketing895 cited
2006Creating value-in-use through marketing interaction: the exchange logic of relating, communicating and knowing800 cited
2010Capabilities for managing service innovation: towards a conceptual framework749 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2010Service Innovation Viewed Through a Service-Dominant Logic Lens: A Conceptual Framework and Empirical Analysis678 cited

Cited by

2025Drivers and implications of digital transformation in property valuation practice in New Zealand5 cited