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A Typology of Internet Retailing
16 references·0 citing·47 second hop
A Typology of Internet Retailing (2002)A Typology of Internet RetailingGet the right mix of bricks & clicks. (2001)Get the right mix of bricks &…Retailer adoption of the Internet – Implications for retail marketing (2000)Retailer adoption of the Inte…Developing New Rules for New Markets (2000)Developing New Rules for New …Marketing in the Network Economy (1999)Marketing in the Network Econ…The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges (1998)The Roles of Price, Performan…An Examination of the Web-Based Strategies of the Top 100 U.S. Retailers (1998)An Examination of the Web-Bas…Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Interactive Home Shopping: Co…Exploring the Implications of the Internet for Consumer Marketing (1997)Exploring the Implications of…Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Marketing in Hypermedia Compu…The role of employee effort in satisfaction with service transactions (1995)The role of employee effort i…Electronic markets and virtual value chains on the information super-highway (1995)Electronic markets and virtua…Services Marketing: the Case of Museums (1994)Services Marketing: the Case …A Strategic Analysis of Electronic Marketplaces (1991)A Strategic Analysis of Elect…Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…The logic of electronic markets. (1989)The logic of electronic marke…Breaking Free from Product Marketing (1977)Breaking Free from Product Ma…The Social Psychology of Organizations. (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The impact of service failure severity on service recovery evaluations andpost‐recovery relationships (2004)Effects of service quality and food quality: The moderating role of atmospherics in an ethnic restaurant segment (2010)Co-creation of tourist experiences: a literature review (2015)On the Evaluation of Structural Equation Models (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Structural equation modeling in practice: A review and recommended two-step approach. 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References

  • 1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations5,628 cited
  • 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
  • 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces2,234 cited
  • 1977Breaking Free from Product Marketing2,056 cited
  • 1997Exploring the Implications of the Internet for Consumer Marketing1,380 cited
  • 1991A Strategic Analysis of Electronic Marketplaces1,230 cited
  • 1998The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges1,110 cited
  • 1999Marketing in the Network Economy1,067 cited
  • 1995Electronic markets and virtual value chains on the information super-highway822 cited
  • 1995The role of employee effort in satisfaction with service transactions618 cited
  • 1989The logic of electronic markets.341 cited
  • 2001Get the right mix of bricks & clicks.268 cited
  • 2000Retailer adoption of the Internet – Implications for retail marketing171 cited
  • 1998An Examination of the Web-Based Strategies of the Top 100 U.S. Retailers125 cited
  • 2000Developing New Rules for New Markets

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109 cited
  • 1994Services Marketing: the Case of Museums103 cited
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