References

• 2003Evolving to a New Dominant Logic for Marketing14,777 cited
• 2007Service-dominant logic: continuing the evolution7,615 cited
• 2001Consumer perceived value: The development of a multiple item scale6,635 cited
• 1988Servitization of business: Adding value by adding services2,640 cited
• 2003Managing the transition from products to services2,328 cited
• 2008Service logic revisited: who creates value? And who co‐creates?1,844 cited
• 2009The servitization of manufacturing1,541 cited
• 2008Exploring the financial consequences of the servitization of manufacturing1,371 cited
• 1999Go Downstream: The New Profit Imperative in Manufacturing1,068 cited
• 2005Overcoming the Service Paradox in Manufacturing Companies995 cited
• 1995Capturing the value of supplementary services770 cited
• 2004Moving base into high-value integrated solutions: a value stream approach728 cited
• 2001Measuring Customer-Perceived Value in Business Markets579 cited
• 2010Challenges in transforming manufacturing organisations into product‐service providers567 cited
• 2006Charting a path toward integrated solutions482 cited