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Cited by

• 2000Successful relationships between hotels and agencies162 cited
• 1994Transformational Leadership in the Hospitality Industry81 cited
• 2009Country Club Members’ Perceptions of Value, Image Congruence, and Switching Costs: an Exploratory Study of Country Club Members’ Loyalty58 cited
• 2005An examination of hotel room pricing methods: Practised and proposed44 cited
• 2016Investigating Quality Dimensions of Hospitality Higher Education: From Students’ Perspective33 cited
• 2008Strategic Human Resource Management in U.S. Luxury Resorts—A Case Study27 cited
• 2019Students’ perceptions of hospitality education quality in the United States higher education: Domestic versus international students26 cited
• 2002Building the valuable connection: hotels and travel agents24 cited
• 2019Introducing storytelling into tourism and hospitality courses: students’ perceptions13 cited
• 2011An Empirical Test of Training Outcomes in the Australian Hotel Industry7 cited
• 2006An Exploratory Study of Sales Managers' Activities in Lodging Properties5 cited
• 2016Sustainability in Cruise Ship Management5 cited
• 2007Leadership Competencies Required for Future Hotel General Managers' Success in Thailand4 cited
• 2006