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E‐shopping lovers and fearful conservatives: a market segmentation analysis
16 references·16 citing·53 second hopsampled
E‐shopping lovers and fearful conservatives: a market segmentation analysis (2006)E‐shopping lovers and fearful conservativ…Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR) and the Internet (2008)Response rate and measurement…The Impact of Perceived Channel Utilities, Shopping Orientations, and Demographics on the Consumer's Online Buying Behavior (2006)The Impact of Perceived Chann…Literature derived reference models for the adoption of online shopping (2004)Literature derived reference …Why people (don't) shop online: A lifestyle study of the internet consumer (2003)Why people (don't) shop onlin…Consumers’ perceived risk: sources versus consequences (2003)Consumers’ perceived risk: so…Consumer patronage and risk perceptions in Internet shopping (2003)Consumer patronage and risk p…An empirical study on predicting user acceptance of e-shopping on the Web (2003)An empirical study on predict…Measuring Factors that Influence the Success of Internet Commerce (2002)Measuring Factors that Influe…Internet-based e-banking and consumer attitudes: an empirical study (2002)Internet-based e-banking and …Customer loyalty in e-commerce: an exploration of its antecedents and consequences (2002)Customer loyalty in e-commerc…Internet-based e-shopping and consumer attitudes: an empirical study (2001)Internet-based e-shopping and…The Internet Shopper (1999)The Internet ShopperStrategies for reducing consumers’ risk aversion in Internet shopping (1999)Strategies for reducing consu…Development of a Standard E-Mail Methodology: Results of an Experiment (1998)Development of a Standard E-M…Issues and Advances in Segmentation Research (1978)Issues and Advances in Segmen…A Two-Dimensional Concept of Brand Loyalty (1976)A Two-Dimensional Concept of …Mobile shopping intensity: Consumer demographics and motivations (2021)Mobile shopping intensity: Co…E-commerce adoption in ASEAN: who and where? (2021)E-commerce adoption in ASEAN:…Examining the impact of managerial involvement with social media on exporting firm performance (2017)Examining the impact of manag…Understanding the effects of a social media service failure apology: A comparative study of customers vs. potential customers (2016)Understanding the effects of …Consumer Shopping Styles and Online Shopping: An Empirical Study of Indian Consumers (2016)Consumer Shopping Styles and …Segmenting consumer reactions to social network marketing (2014)Segmenting consumer reactions…E-lifestyles of Indian online shoppers: A scale validation (2014)E-lifestyles of Indian online…A profile of the Internet shoppers: Evidence from nine countries (2014)A profile of the Internet sho…Soft computing applications in customer segmentation: State-of-art review and critique (2013)Soft computing applications i…Comparing retailer purchase patterns and brand metrics for in-store and online grocery purchasing (2013)Comparing retailer purchase p…Barriers and drivers for non-shoppers in B2C e-commerce: A latent class exploratory analysis (2012)Barriers and drivers for non-…Segmenting the online consumer market (2011)Segmenting the online consume…Relationships in online communities: the potential for marketers (2010)Relationships in online commu…Discovering behavioral segments in the mobile phone market (2010)Discovering behavioral segmen…Consumer Behaviour in Online Shopping (2008)Consumer Behaviour in Online …Conceptualizing consumers' perceptions of e‐commerce quality (2008)Conceptualizing consumers' pe…A Paradigm for Developing Better Measures of Marketing Constructs (1979)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Behavioral Consequences of Service Quality (1996)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)The influence of online product recommendations on consumers’ online choices (2004)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Why Do People Shop? (1972)Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Marketing management: analysis. planning. implementation and control (2000)Consumer Perceptions of Privacy and Security Risks for Online Shopping (2001)Perceived e‐service quality (PeSQ) (2007)The Effects of Shopping Orientations, Online Trust and Prior Online Purchase Experience toward Customers’ Online Purchase Intention (2010)Product Differentiation and Market Segmentation as Alternative Marketing Strategies (1956)An Information Processing Theory of Consumer Choice (1979)A Means-End Chain Model Based on Consumer Categorization Processes (1982)A Means-End Chain Model Based on Consumer Categorization Processes (1982)Understanding Heterogeneous Preferences in Random Utility Models: A Latent Class Approach (2002)Advances in Consumer Research (2025)A Test of Services Marketing Theory: Consumer Information Acquisition Activities (1991)Consumer perceived risk: conceptualisations and models (1999)The role of perceived risk in the quality-value relationship: A study in a retail environment (1999)Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services (2010)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Forty-five years of Journal of Business Research: A bibliometric analysis (2019)Understanding Attitudes and Predicting Social Behavior (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Adoption of internet banking: An empirical study in Hong Kong (2006)Design aesthetics leading to m-loyalty in mobile commerce (2006)Determinants of behavioral intention to mobile banking (2009)Factors Affecting Response Rates to Mailed Questionnaires: A Quantitative Analysis of the Published Literature (1978)Mail and Telephone Surveys: The Total Design Method. (1982)The Design And Administration Of Mail Surveys (1991)Web Survey Design and Administration (2001)Electronic Survey Methodology: A Case Study in Reaching Hard-to-Involve Internet Users (2003)Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study (2004)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The impact of cognitive absorption on perceived usefulness and perceived ease of use in on-line learning: an extension of the technology acceptance model (2004)The impact of Web quality and playfulness on user acceptance of online retailing (2007)Impact of Technostress on End-User Satisfaction and Performance (2010)The Psychology of Survey Response (2000)Online Data Collection: Strategies for Research (2004)To mix or not to mix data collection modes in surveys. (2005)Mail and internet surveys : the tailored design method (2007)Mail and Internet Surveys: The Tailored Design Method (2007)Improving Response to Web and Mixed-Mode Surveys (2011)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)E‐satisfaction and e‐loyalty: A contingency framework (2003)Consumer trust, perceived security and privacy policy (2006)Age differences in mobile service perceptions: comparison of Generation Y and baby boomers (2008)Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases? (2018)
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References

  • 2002Customer loyalty in e-commerce: an exploration of its antecedents and consequences2,339 cited
  • 2003Consumer patronage and risk perceptions in Internet shopping1,412 cited
  • 1976A Two-Dimensional Concept of Brand Loyalty1,140 cited
  • 2002Internet-based e-banking and consumer attitudes: an empirical study1,035 cited
  • 1999The Internet Shopper964 cited
  • 1978Issues and Advances in Segmentation Research921 cited
  • 2008Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR) and the Internet851 cited
  • 1998Development of a Standard E-Mail Methodology: Results of an Experiment832 cited
  • 2003An empirical study on predicting user acceptance of e-shopping on the Web722 cited
  • 2006The Impact of Perceived Channel Utilities, Shopping Orientations, and Demographics on the Consumer's Online Buying Behavior587 cited
  • 2002Measuring Factors that Influence the Success of Internet Commerce587 cited
  • 2003Consumers’ perceived risk: sources versus consequences586 cited
  • 1999Strategies for reducing consumers’ risk aversion in Internet shopping528 cited
  • 2004Literature derived reference models for the adoption of online shopping479 cited
  • 2003

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Why people (don't) shop online: A lifestyle study of the internet consumer
467 cited
  • 2001Internet-based e-shopping and consumer attitudes: an empirical study459 cited
  • Cited by

    • 2017Examining the impact of managerial involvement with social media on exporting firm performance141 cited
    • 2010Relationships in online communities: the potential for marketers134 cited
    • 2014Segmenting consumer reactions to social network marketing121 cited
    • 2010Discovering behavioral segments in the mobile phone market89 cited
    • 2013Soft computing applications in customer segmentation: State-of-art review and critique86 cited
    • 2013Comparing retailer purchase patterns and brand metrics for in-store and online grocery purchasing83 cited
    • 2014A profile of the Internet shoppers: Evidence from nine countries69 cited
    • 2011Segmenting the online consumer market67 cited
    • 2012Barriers and drivers for non-shoppers in B2C e-commerce: A latent class exploratory analysis59 cited
    • 2008Consumer Behaviour in Online Shopping59 cited
    • 2008Conceptualizing consumers' perceptions of e‐commerce quality47 cited
    • 2014E-lifestyles of Indian online shoppers: A scale validation42 cited
    • 2016Consumer Shopping Styles and Online Shopping: An Empirical Study of Indian Consumers42 cited
    • 2021Mobile shopping intensity: Consumer demographics and motivations40 cited
    • 2016Understanding the effects of a social media service failure apology: A comparative study of customers vs. potential customers39 cited
    • 2021E-commerce adoption in ASEAN: who and where?38 cited