Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

The managerial implications of the learning organization: a new tool for internal marketing

11 references·16 citing·41 second hop

FromToDepth

this work references cited by second hop

References

1991The fifth discipline, the art and practice of the learning organization20,050 cited
1994From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing2,349 cited
1992Marketing Services: Competing Through Quality2,178 cited
1995The fifth discipline fieldbook: Strategies and tools for building a learning organization2,109 cited
1994Market Information Processing and Organizational Learning1,536 cited
1991ORGANIZATIONAL MEMORY1,495 cited
1994From Marketing Mix to Relationship Marketing1,410 cited
1993Sculpting the Learning Organization: Lessons in the Art and Science of Systemic Change709 cited
1993The scope of internal marketing: Defining the boundary between marketing and human resource management379 cited
1992Organizational learning: A review of the literature with implications for HRD professionals287 cited
1993Ten Steps to a Learning Organization140 cited

Cited by

2008Broadening even more the internal marketing concept65 cited
1999Internes Marketing als Forschungsgebiet der Marketingwissenschaft64 cited
2012The Relationships among Internal Marketing, Job Satisfaction, Relationship Marketing, Customer Orientation, and Organizational Performance: An Empirical Study of TFT‐LCD Companies in Taiwan

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

61 cited

2011Relationship between Internal Marketing and Service Quality with Customers' Satisfaction58 cited

2017Examining job stress and burnout of hotel room attendants: Internal marketing and organizational commitment as moderators53 cited

2010Internal market orientation and its influence on the satisfaction of contact personnel48 cited

2021Internal marketing: a review and future research agenda47 cited

1999Antecedents and Consequences of A Learning Orientation45 cited

2012Effect of internal marketing on knowledge sharing and organisational effectiveness in the hotel industry43 cited

2012Internal marketing and the moderating role of employees: An exploratory study37 cited

2017A unidimensional instrument for measuring internal marketing concept in the higher education sector33 cited

2018Internal Marketing: A Model for Implementation and Development30 cited

2004In search of market orientation27 cited

2018From internal marketing to customer- perceived relationship quality: evidence of Vietnamese banking firms26 cited

2012How organizational citizenship behavior mediates between internal marketing and service quality26 cited

2002INTERNAL MARKETING: USING MARKETING-LIKE APPROACHES TO BUILD BUSINESS COMPETENCIES AND IMPROVE PERFORMANCE IN LARGE MALAYSIAN CORPORATIONS25 cited