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Service innovations enabled by the “internet of things”
16 references·16 citing·43 second hopsampled
Service innovations enabled by the “internet of things” (2015)Service innovations enabled by the “inter…A Framework for Conceptual Contributions in Marketing (2019)A Framework for Conceptual Co…The evolution of service innovation research: a critical review and synthesis (2013)The evolution of service inno…A service science perspective on business model innovation (2013)A service science perspective…The sites and practices of business models (2011)The sites and practices of bu…A Framework for Conceptual Contributions in Marketing (2011)A Framework for Conceptual Co…Towards a service-based business model – Key aspects for future competitive advantage (2010)Towards a service-based busin…What do business models do? (2009)What do business models do?Business Model Design: An Activity System Perspective (2009)Business Model Design: An Act…Reassembling the social: An introduction to actor‐network‐theory (2008)Reassembling the social: An i…Fundamentals of service science (2007)Fundamentals of service scien…Reassembling the Social (2005)Reassembling the SocialClarifying Business Models: Origins, Present, and Future of the Concept (2005)Clarifying Business Models: O…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies (2002)The role of the business mode…The Theory of the Growth of the Firm (1995)The Theory of the Growth of t…Developing relationships in business networks (1995)Developing relationships in b…Supplier-customer relationships for sustainability-led innovation in the textile industry (2023)Supplier-customer relationshi…Impact of Actual Use Behavior of Healthcare Wearable Devices on Quality of Life: A Cross-Sectional Survey of People with Dementia and Their Caregivers in Ghana (2022)Impact of Actual Use Behavior…Autonomous vehicle solutions and their digital servitization business models (2022)Autonomous vehicle solutions …Value Co-Creation between Public Service Organizations and the Private Sector: An Organizational Capabilities Perspective (2021)Value Co-Creation between Pub…Industry 4.0 and business models: a bibliometric literature review (2021)Industry 4.0 and business mod…From managing customers to joint venturing with customers: co-creating service value in the digital age (2021)From managing customers to jo…Business model innovation driven by the internet of things technology, in internet service providers’ business context (2021)Business model innovation dri…Past, ongoing, and future debate on the interplay between internationalization and digitalization (2020)Past, ongoing, and future deb…Interconnected business models: present debates and future agenda (2020)Interconnected business model…Private-public interaction in public service innovation processes- business model challenges for a start-up EdTech firm (2019)Private-public interaction in…Management of ICCT underlying Technologies used for Digital Service Innovation (2019)Management of ICCT underlying…Factors Affecting Caregivers’ Acceptance of the Use of Wearable Devices by Patients With Dementia: An Extension of the Unified Theory of Acceptance and Use of Technology Model (2019)Factors Affecting Caregivers’…Big data and Internet of Things (IoT) technologies in Omani banks: a case study (2017)Big data and Internet of Thin…The use, benefits and challenges of using the Internet of Things (IoT) in retail businesses: A literature review (2016)The use, benefits and challen…Evaluating the innovation of the Internet of Things (2016)Evaluating the innovation of …Click and drive (2016)Click and driveThe Nature of the Firm (1937)Economic Action and Social Structure: The Problem of Embeddedness (1985)”Coopetition” in Business Networks—to Cooperate and Compete Simultaneously (2000)The strategic impact of external networks: subsidiary performance and competence development in the multinational corporation (2002)Firm resources and sustained competitive advantage (2004)Sustainable supply chain management and inter‐organizational resources: a literature review (2009)Steps toward a science of service systems (2007)It's all B2B…and beyond: Toward a systems perspective of the market (2010)Service Research Priorities in a Rapidly Changing Context (2015)Service-dominant logic 2025 (2016)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms (1990)The Core Competence of the Corporation (2006)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)The Business Model: Recent Developments and Future Research (2011)The balanced scorecard : measures that drive performance (1992)The balanced scorecard--measures that drive performance. (1992)Strategic alignment: Leveraging information technology for transforming organizations (1999)Business Model Generation : A Handbook for Visionaries, Game Changers, and Challengers (2010)A literature and practice review to develop sustainable business model archetypes (2013)Competitive advantage, creating and sustaining superior performance (1985)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Business Models, Business Strategy and Innovation (2009)From Strategy to Business Models and onto Tactics (2010)Business models for sustainable innovation: state-of-the-art and steps towards a research agenda (2012)Fifteen Years of Research on Business Model Innovation (2016)A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Possessions and the Extended Self (1988)Literature review as a research methodology: An overview and guidelines (2019)Scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR) (2021)Social media influencer marketing: A systematic review, integrative framework and future research agenda (2021)10 Sociomateriality: Challenging the Separation of Technology, Work and Organization (2008)Actor Network Theory and Material Semiotics (2008)The Politics and Poetics of Infrastructure (2013)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Dynamic capabilities and strategic management (1997)Sociomaterial Practices: Exploring Technology at Work (2007)THE LOGIC OF CONNECTIVE ACTION (2012)
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References

  • 2005Reassembling the Social16,760 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1995The Theory of the Growth of the Firm13,774 cited
  • 2008Reassembling the social: An introduction to actor‐network‐theory7,617 cited
  • 2002The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies4,487 cited
  • 2005Clarifying Business Models: Origins, Present, and Future of the Concept3,354 cited
  • 1995Developing relationships in business networks3,265 cited
  • 2009Business Model Design: An Activity System Perspective3,162 cited
  • 2011A Framework for Conceptual Contributions in Marketing1,538 cited
  • 2007Fundamentals of service science1,359 cited
  • 2009What do business models do?787 cited
  • 2019A Framework for Conceptual Contributions in Marketing581 cited
  • 2010Towards a service-based business model – Key aspects for future competitive advantage453 cited
  • 2013The evolution of service innovation research: a critical review and synthesis370 cited
  • 2011The sites and practices of business models313 cited

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2013
A service science perspective on business model innovation
273 cited

Cited by

  • 2019Factors Affecting Caregivers’ Acceptance of the Use of Wearable Devices by Patients With Dementia: An Extension of the Unified Theory of Acceptance and Use of Technology Model88 cited
  • 2016Evaluating the innovation of the Internet of Things79 cited
  • 2020Past, ongoing, and future debate on the interplay between internationalization and digitalization75 cited
  • 2019Management of ICCT underlying Technologies used for Digital Service Innovation64 cited
  • 2016Click and drive56 cited
  • 2022Autonomous vehicle solutions and their digital servitization business models56 cited
  • 2021Industry 4.0 and business models: a bibliometric literature review53 cited
  • 2020Interconnected business models: present debates and future agenda50 cited
  • 2016The use, benefits and challenges of using the Internet of Things (IoT) in retail businesses: A literature review45 cited
  • 2019Private-public interaction in public service innovation processes- business model challenges for a start-up EdTech firm40 cited
  • 2022Impact of Actual Use Behavior of Healthcare Wearable Devices on Quality of Life: A Cross-Sectional Survey of People with Dementia and Their Caregivers in Ghana35 cited
  • 2023Supplier-customer relationships for sustainability-led innovation in the textile industry33 cited
  • 2021Value Co-Creation between Public Service Organizations and the Private Sector: An Organizational Capabilities Perspective32 cited
  • 2021From managing customers to joint venturing with customers: co-creating service value in the digital age30 cited
  • 2017Big data and Internet of Things (IoT) technologies in Omani banks: a case study25 cited
  • 2021Business model innovation driven by the internet of things technology, in internet service providers’ business context23 cited