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Cited by

• 1996Development and Validation of TQM Implementation Constructs1,773 cited
• 1999Views from Inside and Outside: Integrating Emic and Etic Insights about Culture and Justice Judgment561 cited
• 2001Dependence, Trust, and Relational Behavior on the Part of Foreign Subsidiary Marketing Operations: Implications for Managing Global Marketing Operations424 cited
• 2014The impact of hard and soft quality management on quality and innovation performance: An empirical study257 cited
• 2000THE IMPACT OF COLLECTIVISM AND IN-GROUP/OUT-GROUP MEMBERSHIP ON THE EVALUATION GENEROSITY OF TEAM MEMBERS.224 cited
• 2007Order without law? the role of certified management standards in shaping socially desired firm behaviors189 cited
• 2007Organizational Commitment in Mexican Small and Medium-Sized Firms: The Role of Work Status, Organizational Climate, and Entrepreneurial Orientation170 cited
• 2016The impact of organizational context on hard and soft quality management and innovation performance164 cited
• 2002Founder centrality effects on the Mexican family firm’s top management group: firm culture, strategic vision and goals, and firm performance145 cited
• 2000The structural impact of total quality management on financial performance relative to competitors through customer satisfaction: A study of Malaysian manufacturing companies133 cited
• 2000Relational Demography and Relationship Quality in Two Cultures104 cited
• 2003Learning From IJVs: The Unintended Outcome