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Deconstructing mobile commerce service with continuance intention
16 references·16 citing·38 second hopsampled
Deconstructing mobile commerce service with continuance intention (2007)Deconstructing mobile commerce service wi…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…Structural equation modeling with LISREL, PRELIS, and SIMPLIS basic concepts, applications, and programming (1998)Structural equation modeling …Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance (1998)Does Trust Matter? Exploring …An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Customer Satisfaction, Market…The Antecedents and Consequences of Customer Satisfaction for Firms (1993)The Antecedents and Consequen…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…The nature of human values (1973)The nature of human valuesCashless preferences during the COVID-19 pandemic: investigating user intentions to continue UPI-based payment systems in India (2022)Cashless preferences during t…An Integrated Model of Continued M-Commerce Applications Usage (2022)An Integrated Model of Contin…The Knowledge Mapping of Mobile Commerce Research: A Visual Analysis Based on I-Model (2019)The Knowledge Mapping of Mobi…Green information systems use in social enterprise: the case of a community-led eco-localization website in the West Midlands region of the UK (2017)Green information systems use…The use of mobile phones to support women’s entrepreneurship in the Arab countries (2016)The use of mobile phones to s…Customers' Continuance Intention Regarding Mobile Service Providers (2016)Customers' Continuance Intent…Consumers' perceptions of mobile banking continuous usage in Finland and South Africa (2015)Consumers' perceptions of mob…Mobile Shoppers: Types, Drivers, and Impediments (2013)Mobile Shoppers: Types, Drive…The effect of multi-channel service quality on mobile customer loyalty in an online-and-mobile retail context (2011)The effect of multi-channel s…Notice of Retraction: Literature review on consumer adoption behavior of mobile commerce services (2011)Notice of Retraction: Literat…Examining Postadoption Usage of Mobile Services From a Dual Perspective of Enablers and Inhibitors (2011)Examining Postadoption Usage …Effect of Personal Innovativeness, Attachment Motivation and Social Norms on the Acceptance of Camera Mobile Phones (2011)Effect of Personal Innovative…The role of trust in technology within the TAM in the context of NFC mobile payment (2010)The role of trust in technolo…Examining the determinants of Mobile Internet service continuance: a customer relationship development perspective (2010)Examining the determinants of…An integrated model of mobile internet services usage and continuance (2010)An integrated model of mobile…A review of Mobile Commerce consumers' behaviour research: consumer acceptance, loyalty and continuance (2000-2009) (2010)A review of Mobile Commerce c…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Evolving to a New Dominant Logic for Marketing (2003)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)Self-efficacy mechanism in human agency. (1982)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Information and Consumer Behavior (1970)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)The theory of planned behavior (1991)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Diffusion of Innovations 1 (2019)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Comparative fit indexes in structural models. (1990)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Not So Different After All: A Cross-Discipline View Of Trust (1998)Psychological Safety and Learning Behavior in Work Teams (1999)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries (1992)Framing Processes and Social Movements: An Overview and Assessment (2000)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1973The nature of human values10,181 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
  • 1994Customer Satisfaction, Market Share, and Profitability: Findings From Sweden4,531 cited
  • 1998

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Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance
4,053 cited
  • 1998Structural equation modeling with LISREL, PRELIS, and SIMPLIS basic concepts, applications, and programming3,851 cited
  • Cited by

    • 2011The effect of multi-channel service quality on mobile customer loyalty in an online-and-mobile retail context68 cited
    • 2016The use of mobile phones to support women’s entrepreneurship in the Arab countries49 cited
    • 2010Examining the determinants of Mobile Internet service continuance: a customer relationship development perspective47 cited
    • 2013Mobile Shoppers: Types, Drivers, and Impediments46 cited
    • 2019The Knowledge Mapping of Mobile Commerce Research: A Visual Analysis Based on I-Model35 cited
    • 2011Examining Postadoption Usage of Mobile Services From a Dual Perspective of Enablers and Inhibitors34 cited
    • 2015Consumers' perceptions of mobile banking continuous usage in Finland and South Africa31 cited
    • 2010A review of Mobile Commerce consumers' behaviour research: consumer acceptance, loyalty and continuance (2000-2009)30 cited
    • 2022Cashless preferences during the COVID-19 pandemic: investigating user intentions to continue UPI-based payment systems in India29 cited
    • 2022An Integrated Model of Continued M-Commerce Applications Usage27 cited
    • 2011Effect of Personal Innovativeness, Attachment Motivation and Social Norms on the Acceptance of Camera Mobile Phones26 cited
    • 2011Notice of Retraction: Literature review on consumer adoption behavior of mobile commerce services21 cited
    • 2010The role of trust in technology within the TAM in the context of NFC mobile payment21 cited
    • 2010An integrated model of mobile internet services usage and continuance21 cited
    • 2016Customers' Continuance Intention Regarding Mobile Service Providers21 cited
    • 2017Green information systems use in social enterprise: the case of a community-led eco-localization website in the West Midlands region of the UK20 cited