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“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity
16 references·16 citing·42 second hopsampled
“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)“Too Good to be True!”. The Effectiveness…Advances in Consumer Research (2025)Advances in Consumer ResearchHandbook of Social Psychology (2004)Handbook of Social PsychologyCorporate social responsibility and consumers' attributions and brand evaluations in a product–harm crisis (2004)Corporate social responsibili…Why Do Brands Cause Trouble? A Dialectical Theory of Consumer Culture and Branding (2002)Why Do Brands Cause Trouble? …Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Does Doing Good Always Lead t…Do Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on Buying Behavior (2001)Do Consumers Expect Companies…The Company and the Product: Corporate Associations and Consumer Product Responses (1997)The Company and the Product: …Image repair discourse and crisis communication (1997)Image repair discourse and cr…ATTITUDES AND ATTITUDE CHANGE (1997)ATTITUDES AND ATTITUDE CHANGEManaging Legitimacy: Strategic and Institutional Approaches (1995)Managing Legitimacy: Strategi…Liberatory Postmodernism and the Reenchantment of Consumption (1995)Liberatory Postmodernism and …The Persuasion Knowledge Model: How People Cope with Persuasion Attempts (1994)The Persuasion Knowledge Mode…The Double-Edge of Organizational Legitimation (1990)The Double-Edge of Organizati…Cause-Related Marketing: A Coalignment of Marketing Strategy and Corporate Philanthropy (1988)Cause-Related Marketing: A Co…The Elaboration Likelihood Model of Persuasion (1986)The Elaboration Likelihood Mo…Psychological perspectives on the self (1982)Psychological perspectives on…Punishment by Securities Regulators, Corporate Social Responsibility and the Cost of Debt (2020)Punishment by Securities Regu…Effects of Internal–External Congruence-Based CSR Positioning: An Attribution Theory Approach (2019)Effects of Internal–External …European Banks' Reputation for Corporate Social Responsibility (2017)European Banks' Reputation fo…Doing good and doing bad: The impact of corporate social responsibility and irresponsibility on firm performance (2017)Doing good and doing bad: The…Researching Corporate Social Responsibility Communication: Themes, Opportunities and Challenges (2016)Researching Corporate Social …How to Measure Persuasion Knowledge (2015)How to Measure Persuasion Kno…Does engagement in corporate social responsibility provide strategic insurance‐like effects? 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(2014)Corporate Governance, Respons…Playing on Two Chessboards: Reputation Effects between Corporate Social Responsibility ( CSR ) and Corporate Political Activity ( CPA ) (2013)Playing on Two Chessboards: R…Understanding Purchase Intention During Product-Harm Crises: Moderating Effects of Perceived Corporate Ability and Corporate Social Responsibility (2011)Understanding Purchase Intent…Perceived Organizational Motives and Consumer Responses to Proactive and Reactive CSR (2011)Perceived Organizational Moti…Do Lenders Value Corporate Social Responsibility? Evidence from China (2011)Do Lenders Value Corporate So…The Impact of Board Diversity and Gender Composition on Corporate Social Responsibility and Firm Reputation (2010)The Impact of Board Diversity…A Theory of Cognitive Dissonance (1957)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)Communication and Persuasion: Central and Peripheral Routes to Attitude Change (2015)Using social and behavioural science to support COVID-19 pandemic response (2020)The Psychology of Interpersonal Relations. 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(2000)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Modes of Network Governance: Structure, Management, and Effectiveness (2007)Corporate Stakeholders and Corporate Finance (1987)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Building Strong Brands (1995)Self and Social Identity (2002)Men, masculinity, and the contexts of help seeking. (2003)Prosocial Behavior: Multilevel Perspectives (2004)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Bibliometric Methods in Management and Organization (2014)Attachment styles among young adults: A test of a four-category model. (1991)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)
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References

  • 1995Managing Legitimacy: Strategic and Institutional Approaches19,858 cited
  • 2025Advances in Consumer Research13,264 cited
  • 1986The Elaboration Likelihood Model of Persuasion8,811 cited
  • 2001Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility4,659 cited
  • 1997The Company and the Product: Corporate Associations and Consumer Product Responses4,189 cited
  • 1994The Persuasion Knowledge Model: How People Cope with Persuasion Attempts3,796 cited
  • 2004Handbook of Social Psychology2,772 cited
  • 1982Psychological perspectives on the self2,300 cited
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  • 1990The Double-Edge of Organizational Legitimation2,223 cited
  • 2001Do Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on Buying Behavior2,119 cited
  • 2002Why Do Brands Cause Trouble? A Dialectical Theory of Consumer Culture and Branding1,954 cited
  • 1988Cause-Related Marketing: A Coalignment of Marketing Strategy and Corporate Philanthropy1,892 cited
  • 1995Liberatory Postmodernism and the Reenchantment of Consumption1,633 cited
  • 2004Corporate social responsibility and consumers' attributions and brand evaluations in a product–harm crisis

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1,512 cited
  • 1997Image repair discourse and crisis communication1,401 cited
  • Cited by

    • 2010The Impact of Board Diversity and Gender Composition on Corporate Social Responsibility and Firm Reputation2,248 cited
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    • 2016Researching Corporate Social Responsibility Communication: Themes, Opportunities and Challenges416 cited
    • 2015Can evoking nature in advertising mislead consumers? The power of ‘executional greenwashing'363 cited
    • 2013Playing on Two Chessboards: Reputation Effects between Corporate Social Responsibility ( CSR ) and Corporate Political Activity ( CPA )343 cited
    • 2017Doing good and doing bad: The impact of corporate social responsibility and irresponsibility on firm performance324 cited
    • 2014Examining the role of CSR skepticism using fuzzy-set qualitative comparative analysis315 cited
    • 2011Do Lenders Value Corporate Social Responsibility? Evidence from China301 cited
    • 2015CSR-Washing is Rare: A Conceptual Framework, Literature Review, and Critique299 cited
    • 2011Understanding Purchase Intention During Product-Harm Crises: Moderating Effects of Perceived Corporate Ability and Corporate Social Responsibility277 cited
    • 2014Corporate Governance, Responsible Managerial Behavior, and Corporate Social Responsibility: Organizational Efficiency Versus Organizational Legitimacy?265 cited
    • 2020Punishment by Securities Regulators, Corporate Social Responsibility and the Cost of Debt253 cited
    • 2017European Banks' Reputation for Corporate Social Responsibility238 cited
    • 2019Effects of Internal–External Congruence-Based CSR Positioning: An Attribution Theory Approach234 cited
    • 2015How to Measure Persuasion Knowledge209 cited