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Bank managers’ direct marketing dilemmas – customers’ attitudes and purchase intention
16 references·8 citing·38 second hop
Bank managers’ direct marketing dilemmas – customers’ attitudes and purchase intention (2003)Bank managers’ direct marketing dilemmas …Handbook of Social Psychology (2013)Handbook of Social PsychologyBusiness Research: A Practical Guide for Undergraduate and Postgraduate Students (2009)Business Research: A Practica…Predicting Hunting Intentions and Behavior: An Application of the Theory of Planned Behavior (2001)Predicting Hunting Intentions…Nature and Operation of Attitudes (2001)Nature and Operation of Attit…Privacy Concerns and Consumer Willingness to Provide Personal Information (2000)Privacy Concerns and Consumer…An Empirical Test of a Model of External Search for Automobiles (1991)An Empirical Test of a Model …The Theory of Reasoned Action: A Meta-Analysis of Past Research with Recommendations for Modifications and Future Research (1988)The Theory of Reasoned Action…Attitude-Behavior Consistency: The Impact of Product Trial versus Advertising (1983)Attitude-Behavior Consistency…Direct Experience And Attitude-Behavior Consistency (1981)Direct Experience And Attitud…Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…Purchase Intentions and Purchase Behavior (1979)Purchase Intentions and Purch…An Investigation of Perceived Risk at the Brand Level (1976)An Investigation of Perceived…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Consumer Rankings of Risk Reduction Methods (1971)Consumer Rankings of Risk Red…The prediction of behavior from attitudinal and normative variables (1970)The prediction of behavior fr…Perceived Risk and Consumer Decision-Making: The Case of Telephone Shopping (1964)Perceived Risk and Consumer D…The Confidence of and Concern about Using Mobile Banking among Generation Z: A Case of the Post COVID-19 Situation in Thailand (2023)The Confidence of and Concern…Effects of needs-based motivations on attitudes and repurchase intention of energy-efficient products (2021)Effects of needs-based motiva…Factors affecting Islamic banking behavioral intention: the moderating effects of customer marketing practices and financial considerations (2019)Factors affecting Islamic ban…Toward understanding the importance of trust in influencing Internet banking adoption in Uganda (2014)Toward understanding the impo…The impact of students' attitude and subjective norm on the behavioural intention to use services of banking system (2013)The impact of students' attit…Dynamics of Customer Response to Promotional and Relational Direct Mailings from an Apparel Retailer: The Moderating Role of Relationship Strength (2011)Dynamics of Customer Response…Classifying customers on the basis of their attitudes towards telemarketing (2009)Classifying customers on the …Employee attitude towards customers and customer care challenges in banks (2004)Employee attitude towards cus…A Theory of Social Comparison Processes (1954)A Theory of Cognitive Dissonance (1957)The Handbook of Social Psychology (1969)Central and peripheral routes to persuasion: An individual difference perspective. 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(2002)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Framework Analysis: A Qualitative Methodology for Applied Policy Research (2009)Designing and using research questionnaires (2014)The Impact of Social Media Marketing Medium toward Purchase Intention and Brand Loyalty among Generation Y (2014)Consumer patronage and risk perceptions in Internet shopping (2003)Predicting e-services adoption: a perceived risk facets perspective (2003)Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)
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References

  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 2013Handbook of Social Psychology7,486 cited
  • 2001Nature and Operation of Attitudes4,310 cited
  • 2009Business Research: A Practical Guide for Undergraduate and Postgraduate Students3,873 cited
  • 1988The Theory of Reasoned Action: A Meta-Analysis of Past Research with Recommendations for Modifications and Future Research3,866 cited
  • 1971Consumer Rankings of Risk Reduction Methods1,407 cited
  • 1981Direct Experience And Attitude-Behavior Consistency1,215 cited
  • 2000Privacy Concerns and Consumer Willingness to Provide Personal Information1,027 cited
  • 1964Perceived Risk and Consumer Decision-Making: The Case of Telephone Shopping927 cited
  • 1970The prediction of behavior from attitudinal and normative variables881 cited
  • 1976An Investigation of Perceived Risk at the Brand Level736 cited
  • 1991An Empirical Test of a Model of External Search for Automobiles569 cited
  • 1983Attitude-Behavior Consistency: The Impact of Product Trial versus Advertising563 cited
  • 2001Predicting Hunting Intentions and Behavior: An Application of the Theory of Planned Behavior

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470 cited
  • 1979Purchase Intentions and Purchase Behavior408 cited
  • Cited by

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    • 2019Factors affecting Islamic banking behavioral intention: the moderating effects of customer marketing practices and financial considerations40 cited
    • 2011Dynamics of Customer Response to Promotional and Relational Direct Mailings from an Apparel Retailer: The Moderating Role of Relationship Strength33 cited
    • 2004Employee attitude towards customers and customer care challenges in banks32 cited
    • 2023The Confidence of and Concern about Using Mobile Banking among Generation Z: A Case of the Post COVID-19 Situation in Thailand21 cited
    • 2009Classifying customers on the basis of their attitudes towards telemarketing20 cited
    • 2014Toward understanding the importance of trust in influencing Internet banking adoption in Uganda16 cited
    • 2021Effects of needs-based motivations on attitudes and repurchase intention of energy-efficient products14 cited