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Information Asymmetry and Co-Creation in Health Care Services
16 references·16 citing·30 second hopsampled
Information Asymmetry and Co-Creation in Health Care Services (2014)Information Asymmetry and Co-Creation in …Health Care Customer Value Cocreation Practice Styles (2012)Health Care Customer Value Co…Service, value networks and learning (2009)Service, value networks and l…Steps toward a science of service systems (2007)Steps toward a science of ser…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Optimal cognitive distance and absorptive capacity (2007)Optimal cognitive distance an…Managing the co-creation of value (2007)Managing the co-creation of v…Fundamentals of service science (2007)Fundamentals of service scien…Exploring Customer Loyalty Following Service Recovery (2007)Exploring Customer Loyalty Fo…The Service-dominant Logic of Marketing: Dialog, Debate, and Directions (2006)The Service-dominant Logic of…Competing through service: Insights from service-dominant logic (2006)Competing through service: In…The Italian health-care system (2005)The Italian health-care systemThe future of competition: co-creating unique value with customers (2004)The future of competition: co…Co‐creating unique value with customers (2004)Co‐creating unique value with…UNCERTAINTY AND THE WELFARE ECONOMICS OF MEDICAL CARE (2003)UNCERTAINTY AND THE WELFARE E…Information Asymmetry and Levels of Agency Relationships (1998)Information Asymmetry and Lev…Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Theory of the firm: Manageria…Consumer engagement behavior in the value co-creation process of healthcare services: a scoping review (2023)Consumer engagement behavior …Reducing information asymmetry and increasing health value co‐creation in a rural healthcare context (2022)Reducing information asymmetr…When co-creation pays off: the effect of co-creation on well-being, work performance and team resilience (2021)When co-creation pays off: th…Revisiting the patient–physician relationship under the lens of value co-creation and defensive medicine (2021)Revisiting the patient–physic…Empowering value co-creation in the digital age (2021)Empowering value co-creation …Creating or Destructing Value in Use? Handling Cognitive Impairments in Co-Creation with Serious and Chronically Ill Users (2021)Creating or Destructing Value…Re-designing the service experience in the value co-creation process: an exploratory study of a healthcare network (2020)Re-designing the service expe…Two-Sided Information Asymmetry in the Healthcare Industry (2019)Two-Sided Information Asymmet…Strengthening the science–policy–industry interface for progressing toward sustainability: a systems thinking view (2019)Strengthening the science–pol…Empowering Patients to Co-Create a Sustainable Healthcare Value (2019)Empowering Patients to Co-Cre…The role of customer operant resources in health care value creation (2018)The role of customer operant …Monitoring Viability and Sustainability in Healthcare Organizations (2018)Monitoring Viability and Sust…Determinants for Value Cocreation and Collaborative Paths in Complex Service Systems: A Focus on (Smart) Cities (2018)Determinants for Value Cocrea…The viable system perspective of actors in eco-systems (2017)The viable system perspective…Modeling and Measuring the Consumer Activities Associated with Value Cocreation: An Exploratory Test in the Context of Education (2017)Modeling and Measuring the Co…Customer value co-creation: a conceptual measurement model in a Service Dominant Logic perspective (2015)Customer value co-creation: a…Evolving to a New Dominant Logic for Marketing (2003)It's all B2B…and beyond: Toward a systems perspective of the market (2010)Service Research Priorities in a Rapidly Changing Context (2015)Service-dominant logic 2025 (2016)The reflective practitioner: How professionals think in action (1984)The Reflective Practitioner: How Professionals Think in Action (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Engagement (2011)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Service-dominant logic: reactions, reflections and refinements (2006)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Absorptive Capacity, Environmental Turbulence, and the Complementarity of Organizational Learning Processes (2009)The Open Innovation Research Landscape: Established Perspectives and Emerging Themes across Different Levels of Analysis (2016)La innovación gerencial, una estrategia de crecimiento en los pequeños y medianos empresarios (2022)The Nature of the Firm (1937)CAPITAL ASSET PRICES: A THEORY OF MARKET EQUILIBRIUM UNDER CONDITIONS OF RISK* (1964)The Pricing of Options and Corporate Liabilities (1973)Separation of Ownership and Control (1983)Corporate financing and investment decisions when firms have information that investors do not have (1984)Law and Finance (1998)Co-creation experiences: The next practice in value creation (2004)The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes (2019)Institutions and axioms: an extension and update of service-dominant logic (2015)A Strategic Framework for Customer Relationship Management (2005)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Health insurance and the demand for medical care: evidence from a randomized experiment. (1987)The Theory of Incentives: The Principal-Agent Model (2001)Information and the Change in the Paradigm in Economics (2002)
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References

  • 1976Theory of the firm: Managerial behavior, agency costs and ownership structure71,441 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2003UNCERTAINTY AND THE WELFARE ECONOMICS OF MEDICAL CARE4,078 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2004Co‐creating unique value with customers2,463 cited
  • 2004The future of competition: co-creating unique value with customers2,174 cited
  • 2006Competing through service: Insights from service-dominant logic1,704 cited
  • 2006The Service-dominant Logic of Marketing: Dialog, Debate, and Directions1,671 cited
  • 2007Optimal cognitive distance and absorptive capacity1,403 cited
  • 2007Fundamentals of service science1,359 cited
  • 2007Steps toward a science of service systems1,263 cited
  • 2012Health Care Customer Value Cocreation Practice Styles1,112 cited
  • 2009Service, value networks and learning983 cited
  • 1998Information Asymmetry and Levels of Agency Relationships553 cited
  • 2007Exploring Customer Loyalty Following Service Recovery453 cited
  • 2005The Italian health-care system

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326 cited

Cited by

  • 2021Empowering value co-creation in the digital age84 cited
  • 2020Re-designing the service experience in the value co-creation process: an exploratory study of a healthcare network72 cited
  • 2019Empowering Patients to Co-Create a Sustainable Healthcare Value72 cited
  • 2018Determinants for Value Cocreation and Collaborative Paths in Complex Service Systems: A Focus on (Smart) Cities63 cited
  • 2018Monitoring Viability and Sustainability in Healthcare Organizations57 cited
  • 2019Strengthening the science–policy–industry interface for progressing toward sustainability: a systems thinking view53 cited
  • 2019Two-Sided Information Asymmetry in the Healthcare Industry48 cited
  • 2017The viable system perspective of actors in eco-systems39 cited
  • 2018The role of customer operant resources in health care value creation30 cited
  • 2017Modeling and Measuring the Consumer Activities Associated with Value Cocreation: An Exploratory Test in the Context of Education22 cited
  • 2015Customer value co-creation: a conceptual measurement model in a Service Dominant Logic perspective21 cited
  • 2021When co-creation pays off: the effect of co-creation on well-being, work performance and team resilience21 cited
  • 2021Creating or Destructing Value in Use? Handling Cognitive Impairments in Co-Creation with Serious and Chronically Ill Users20 cited
  • 2021Revisiting the patient–physician relationship under the lens of value co-creation and defensive medicine16 cited
  • 2022Reducing information asymmetry and increasing health value co‐creation in a rural healthcare context15 cited
  • 2023Consumer engagement behavior in the value co-creation process of healthcare services: a scoping review15 cited