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The Use of Scents to Influence Consumers: The Sense of Using Scents to Make Cents
16 references·16 citing·42 second hopsampled
The Use of Scents to Influence Consumers: The Sense of Using Scents to Make Cents (2009)The Use of Scents to Influence Consumers:…AD SKEPTICISM: The Consequences of Disbelief (2005)AD SKEPTICISM: The Consequenc…Mall atmospherics: the interaction effects of the mall environment on shopping behavior (2004)Mall atmospherics: the intera…It's beginning to smell (and sound) a lot like Christmas: the interactive effects of ambient scent and music in a retail setting (2004)It's beginning to smell (and …How customers think: essential insights into the mind of the market (2003)How customers think: essentia…Congruency of scent and music as a driver of in-store evaluations and behavior (2001)Congruency of scent and music…The Impact of Ambient Scent on Evaluation, Attention, and Memory for Familiar and Unfamiliar Brands (2000)The Impact of Ambient Scent o…Atmospheric Effects on Shopping Behavior (2000)Atmospheric Effects on Shoppi…Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors? (1996)Improving the Store Environme…There's Something in the Air: Effects of Congruent or Incongruent Ambient Odor on Consumer Decision Making (1995)There's Something in the Air:…The Persuasion Knowledge Model: How People Cope with Persuasion Attempts (1994)The Persuasion Knowledge Mode…The Effects of Mood, Involvement, and Quality of Store Experience on Shopping Intentions (1993)The Effects of Mood, Involvem…Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…A description of the affective quality attributed to environments. (1980)A description of the affectiv…An approach to environmental psychology (1974)An approach to environmental …A Theory of Psychological Reactance (1968)A Theory of Psychological Rea…Annual Review of Psychology. (1966)Annual Review of Psychology.Short- and Long-Term Effects of Nonconsciously Processed Ambient Scents in a Servicescape: Findings From Two Field Experiments (2019)Short- and Long-Term Effects …Impulse behavior in economic crisis: a data driven market segmentation (2019)Impulse behavior in economic …Designed to S(m)ell: When Scented Advertising Induces Proximity and Enhances Appeal (2019)Designed to S(m)ell: When Sce…Consumer response to marketing channels: A demand-based approach (2019)Consumer response to marketin…Consumer evaluation of ambient scent (2018)Consumer evaluation of ambien…The sweet smell of advertising: the essence of matching scents with other ad cues (2017)The sweet smell of advertisin…The effects of retail store characteristics on in-store leisure shopping experience (2017)The effects of retail store c…Nosenography (2017)NosenographyPositive or Negative Effects of Technology Enhancement for Brand Placements? Memory of Brand Placements in 2D, 3D, and 4D Movies (2016)Positive or Negative Effects …Placing of aroma compounds by food sales promotion in chosen services business (2016)Placing of aroma compounds by…Ambient scent as a mood inducer in supermarkets: The role of scent intensity and time-pressure of shoppers (2016)Ambient scent as a mood induc…The effects of scent on consumer behaviour (2015)The effects of scent on consu…Selling through the Senses: Sensory Appeals in the Fashion Retail Environment (2015)Selling through the Senses: S…In-store quality (in)congruency as a driver of perceived legitimacy and shopping behavior (2015)In-store quality (in)congruen…The effects of store atmosphere on shopping behaviour - A literature review. (2012)The effects of store atmosphe…Scent Marketing: Making Olfactory Advertising Pervasive (2011)Scent Marketing: Making Olfac…Atmospherics as a Marketing Tool (1974)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Store atmosphere and purchasing behavior (1994)Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Why Ethical Consumers Don’t Walk Their Talk: Towards a Framework for Understanding the Gap Between the Ethical Purchase Intentions and Actual Buying Behaviour of Ethically Minded Consumers (2010)The Psychology of Interpersonal Relations. (1958)The Elaboration Likelihood Model of Persuasion (1986)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)ATTITUDES AND ATTITUDE CHANGE (1997)Networked Narratives: UnderstandingWord-of-Mouth Marketing in Online Communities (2014)Marketing through Instagram influencers: the impact of number of followers and product divergence on brand attitude (2017)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Market Orientation: Antecedents and Consequences (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Interpersonal Diagnosis of Personality (1957)Evidence for a three-factor theory of emotions (1977)Affective Images of Tourism Destinations (1997)Tourists’ characteristics and the perceived image of tourist destinations: a quantitative analysis—a case study of Lanzarote, Spain (2003)A model of destination branding: Integrating the concepts of the branding and destination image (2010)Using Background Music to Affect the Behavior of Supermarket Shoppers (1982)The Influence of Store Environment on Quality Inferences and Store Image (1994)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)The theme park experience: An analysis of pleasure, arousal and satisfaction (2004)Influencing behaviour: The mindspace way (2011)Seeking the Ideal Form: Product Design and Consumer Response (1995)Core affect and the psychological construction of emotion. (2003)Normative Influences on Altruism (1977)Men, masculinity, and the contexts of help seeking. (2003)Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale Restaurants (2007)The Roles of the Physical Environment, Price Perception, and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry (2009)Store Atmospherics: A Multisensory Perspective (2014)The Five‐Factor Model In Personality: A Critical Appraisal (1992)Learning from Worked‐Out Examples: A Study on Individual Differences (1997)THE HAPPINESS FACTOR IN TOURISM: SUBJECTIVE WELL-BEING AND SOCIAL TOURISM (2013)Ability of Experience Design Elements to Elicit Emotions and Loyalty Behaviors (2004)Emotional Branding and the Strategic Value of the Doppelgänger Brand Image (2005)Service Clues and Customer Assessment of the Service Experience: Lessons from Marketing (2006)
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References

  • 1974An approach to environmental psychology7,295 cited
  • 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
  • 1968A Theory of Psychological Reactance4,758 cited
  • 1994The Persuasion Knowledge Model: How People Cope with Persuasion Attempts3,796 cited
  • 2000Atmospheric Effects on Shopping Behavior1,921 cited
  • 1980A description of the affective quality attributed to environments.1,282 cited
  • 2001Congruency of scent and music as a driver of in-store evaluations and behavior1,154 cited
  • 1996Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors?883 cited
  • 1966Annual Review of Psychology.760 cited
  • 2003How customers think: essential insights into the mind of the market611 cited
  • 2005AD SKEPTICISM: The Consequences of Disbelief544 cited
  • 1993The Effects of Mood, Involvement, and Quality of Store Experience on Shopping Intentions469 cited
  • 1995There's Something in the Air: Effects of Congruent or Incongruent Ambient Odor on Consumer Decision Making413 cited
  • 2004Mall atmospherics: the interaction effects of the mall environment on shopping behavior404 cited
  • 2004It's beginning to smell (and sound) a lot like Christmas: the interactive effects of ambient scent and music in a retail setting

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382 cited
  • 2000The Impact of Ambient Scent on Evaluation, Attention, and Memory for Familiar and Unfamiliar Brands297 cited
  • Cited by

    • 2016Ambient scent as a mood inducer in supermarkets: The role of scent intensity and time-pressure of shoppers107 cited
    • 2015The effects of scent on consumer behaviour99 cited
    • 2017The effects of retail store characteristics on in-store leisure shopping experience74 cited
    • 2017Nosenography67 cited
    • 2019Short- and Long-Term Effects of Nonconsciously Processed Ambient Scents in a Servicescape: Findings From Two Field Experiments45 cited
    • 2012The effects of store atmosphere on shopping behaviour - A literature review.45 cited
    • 2019Designed to S(m)ell: When Scented Advertising Induces Proximity and Enhances Appeal44 cited
    • 2019Impulse behavior in economic crisis: a data driven market segmentation40 cited
    • 2016Positive or Negative Effects of Technology Enhancement for Brand Placements? Memory of Brand Placements in 2D, 3D, and 4D Movies37 cited
    • 2017The sweet smell of advertising: the essence of matching scents with other ad cues30 cited
    • 2015Selling through the Senses: Sensory Appeals in the Fashion Retail Environment25 cited
    • 2015In-store quality (in)congruency as a driver of perceived legitimacy and shopping behavior25 cited
    • 2019Consumer response to marketing channels: A demand-based approach21 cited
    • 2011Scent Marketing: Making Olfactory Advertising Pervasive20 cited
    • 2018Consumer evaluation of ambient scent19 cited
    • 2016Placing of aroma compounds by food sales promotion in chosen services business17 cited