References

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• 1990The Effect of a Market Orientation on Business Profitability9,642 cited
• 1990The Effect of a Market Orientation on Business Profitability7,973 cited
• 1996Using the balanced scorecard as a strategic management system5,014 cited
• 1995Market Orientation and the Learning Organization4,379 cited
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• 2018Journal of Business Logistics2,543 cited
• 1998Putting the Balanced Scorecard to Work2,180 cited
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• 1996Linking the Balanced Scorecard to Strategy1,815 cited
• 1998Are Nonfinancial Measures Leading Indicators of Financial Performance? An Analysis of Customer Satisfaction1,609 cited
• 2000Intellectual capital literature review1,330 cited
• 1991The performance measurement manifesto.1,295 cited
• 2012Journal of Management Accounting Research1,209 cited
• 1996Developing a model for managing intellectual capital1,175 cited