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The impact of quality management systems on the performance of manufacturing firms
16 references·13 citing·45 second hop
The impact of quality management systems on the performance of manufacturing firms (2015)The impact of quality management systems …Green supply chain management and organizational performance (2012)Green supply chain management…Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms (2010)Investigating the effects of …A structural model of supply chain management on firm performance (2010)A structural model of supply …A resource dependence theory perspective of ISO 9000 in managing organizational environment (2010)A resource dependence theory …An integrated framework for ISO 9000 motivation, depth of ISO implementation and firm performance (2008)An integrated framework for I…Relationship of ISO 9001:2000 quality system certification with operational and business performance (2007)Relationship of ISO 9001:2000…ISO 9000 practices and financial performance: A technology coherence perspective (2007)ISO 9000 practices and financ…Empirical assessment of ISO 9000 related management practices and performance relationships (2007)Empirical assessment of ISO 9…Quality management practices and their impact on performance (2006)Quality management practices …Achieving competitive advantage through implementing a replicable management standard: Installing and using ISO 9000 (2005)Achieving competitive advanta…Quality management re‐visited: a reflective review and agenda for future research (2002)Quality management re‐visited…The relationship between total quality management practices and operational performance (1999)The relationship between tota…TQM impact on quality conformance and customer satisfaction: A causal model (1998)TQM impact on quality conform…The Impact of Quality Management Practices on Performance and Competitive Advantage (1995)The Impact of Quality Managem…The Strategic Role of Product Quality (1987)The Strategic Role of Product…Competing on the Eight Dimensions of Quality (1987)Competing on the Eight Dimens…Examining the nexus: supply chain quality management, knowledge sharing, organizational innovation and strategic business performance (2025)Examining the nexus: supply c…The structural link between TQM practices and financial performance: the mediating role of operational performance (2023)The structural link between T…Promoting Strategic Flexibility and Business Performance through Organizational Ambidexterity (2023)Promoting Strategic Flexibili…Exploring the impact of supply chain quality management on market performance: the mediating roles of supply chain integration and operational performance (2023)Exploring the impact of suppl…Relationship between ISO 9001:2015 and operational and business performance of manufacturing industries in a developing country (Indonesia) (2021)Relationship between ISO 9001…Increasing the value of quality management systems (2021)Increasing the value of quali…Quality management as a determinant factor of productivity (2019)Quality management as a deter…The effect of inventory performance on product quality (2018)The effect of inventory perfo…Obstacles to ISO 9001 certification in SMEs (2018)Obstacles to ISO 9001 certifi…ISO 9001 and performance: a method review (2018)ISO 9001 and performance: a m…Impacts of ISO 9000 on Greek SMEs business performance (2018)Impacts of ISO 9000 on Greek …Exploring the success factors for examining the potential of manufacturing system output (2018)Exploring the success factors…Performance measurement and management for manufacturing SMEs: a financial statement-based system (2017)Performance measurement and m…Estimating Nonresponse Bias in Mail Surveys (1977)An Evolutionary Theory of Economic Change. 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AN EMPIRICAL EXAMINATION OF THE RELATIONSHIP BETWEEN LEAN PRODUCTION AND ENVIRONMENTAL PERFORMANCE (2001)Exploring the Locus of Profitable Pollution Reduction (2002)Contingency research in operations management practices (2008)An Instrument for Measuring the Critical Factors of Quality Management (1989)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Relationships between operational practices and performance among early adopters of green supply chain management practices in Chinese manufacturing enterprises (2004)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study (2006)The evolving theory of quality management: The role of Six Sigma (2008)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Macroeconomics and Reality (1980)The Role of Market Forces in Assuring Contractual Performance (1981)Perceived service quality as a customer‐based performance measure: An empirical examination of organizational barriers using an extended service quality model (1991)The Financial Information Content of Perceived Quality (1994)Mining Marketing Meaning from Online Chatter: Strategic Brand Analysis of Big Data Using Latent Dirichlet Allocation (2014)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Capabilities of Market-Driven Organizations (1994)Performance measurement system design (1995)
this work references cited by second hop

References

  • 1987Competing on the Eight Dimensions of Quality1,691 cited
  • 1999The relationship between total quality management practices and operational performance1,532 cited
  • 1995The Impact of Quality Management Practices on Performance and Competitive Advantage1,311 cited
  • 2002Quality management re‐visited: a reflective review and agenda for future research720 cited
  • 1998TQM impact on quality conformance and customer satisfaction: A causal model623 cited
  • 2010Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms601 cited
  • 2012Green supply chain management and organizational performance376 cited
  • 2005Achieving competitive advantage through implementing a replicable management standard: Installing and using ISO 9000351 cited
  • 2006Quality management practices and their impact on performance336 cited
  • 1987The Strategic Role of Product Quality329 cited
  • 2007ISO 9000 practices and financial performance: A technology coherence perspective303 cited
  • 2010A structural model of supply chain management on firm performance273 cited
  • 2007Relationship of ISO 9001:2000 quality system certification with operational and business performance237 cited
  • 2010A resource dependence theory perspective of ISO 9000 in managing organizational environment

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188 cited
  • 2007Empirical assessment of ISO 9000 related management practices and performance relationships168 cited
  • 2008An integrated framework for ISO 9000 motivation, depth of ISO implementation and firm performance163 cited
  • Cited by

    • 2018Impacts of ISO 9000 on Greek SMEs business performance58 cited
    • 2021Relationship between ISO 9001:2015 and operational and business performance of manufacturing industries in a developing country (Indonesia)55 cited
    • 2018ISO 9001 and performance: a method review52 cited
    • 2018Obstacles to ISO 9001 certification in SMEs47 cited
    • 2017Performance measurement and management for manufacturing SMEs: a financial statement-based system36 cited
    • 2021Increasing the value of quality management systems36 cited
    • 2018The effect of inventory performance on product quality32 cited
    • 2023Promoting Strategic Flexibility and Business Performance through Organizational Ambidexterity31 cited
    • 2019Quality management as a determinant factor of productivity26 cited
    • 2023Exploring the impact of supply chain quality management on market performance: the mediating roles of supply chain integration and operational performance22 cited
    • 2023The structural link between TQM practices and financial performance: the mediating role of operational performance20 cited
    • 2018Exploring the success factors for examining the potential of manufacturing system output19 cited
    • 2025Examining the nexus: supply chain quality management, knowledge sharing, organizational innovation and strategic business performance14 cited