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Hospitality managers' communication practices

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References

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2001The Management Development Program: A Competency-Based Model for Preparing Hospitality Leaders54 cited
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2011Factors Affecting Women's Career Advancement in the Hospitality Industry: Perceptions of Students, Educators and Industry Recruiters42 cited
2005Lodging management success: Personal antecedents, achievements, KSAs and situational influencers41 cited
2007Competencies and Opportunities for Entry Level Golf and Club Management Careers: Perceptions from the Industry

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34 cited

2009Training needs of the hospitality industry34 cited

1996Hospitality operations: patterns in management, service improvement and business performance32 cited

2007Hospitality Students' Perceptions of Facilitators and Constraints Affecting Women's Career Advancement in the Hospitality Industry27 cited

1993Communications and Social Skills: Perceptions of Hospitality Managers26 cited

1994Managerial Listening and Career Development in the Hospitality Industry23 cited

2013Perceptions of the Importance and Preparedness of Interpersonal Communication Skills of the Entry-Level Hospitality Leader: Implications for Hospitality Educators20 cited

2018Leadership competencies for hospitality management staff in Thailand18 cited

1996Hotel managers’ perceptions of upward and downward communication11 cited