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Cognitive and institutional predictors of initial trust toward an online retailer
16 references·16 citing·40 second hopsampled
Cognitive and institutional predictors of initial trust toward an online retailer (2011)Cognitive and institutional predictors of…Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study (2005)Are the Drivers and Role of O…The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)The four levels of loyalty an…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…The impact of initial consumer trust on intentions to transact with a web site: a trust building model (2002)The impact of initial consume…Enticing online consumers: an extended technology acceptance perspective (2002)Enticing online consumers: an…A Trust Model for Consumer Internet Shopping (2001)A Trust Model for Consumer In…Technology Readiness Index (Tri) (2000)Technology Readiness Index (T…Consumer trust in an Internet store (2000)Consumer trust in an Internet…Initial Trust Formation in New Organizational Relationships (1998)Initial Trust Formation in Ne…Exploring the Implications of the Internet for Consumer Marketing (1997)Exploring the Implications of…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …Developing and Maintaining Trust in Work Relationships (1996)Developing and Maintaining Tr…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…Trust as a Social Reality (1985)Trust as a Social RealityThe measurement of organizational commitment (1979)The measurement of organizati…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…The impact of order fulfillment information disclosure on consequences of deceptive counterfeits (2022)The impact of order fulfillme…Factors That Drive Actual Purchasing of Groceries through E-Commerce Platforms during COVID-19 in Indonesia (2022)Factors That Drive Actual Pur…Traditional-bank customers' digital-only bank resistance: evidence from South Africa (2021)Traditional-bank customers' d…The role of product history in consumer response to online second-hand clothing retail service based on circular fashion (2021)The role of product history i…Antecedents and consequences of trust: an e-tail branding perspective (2016)Antecedents and consequences …Understanding the causes of retail product returns (2015)Understanding the causes of r…The influence of retailers’ family firm image on new product acceptance (2015)The influence of retailers’ f…Individual level culture influence on online consumer iTrust aspects towards purchase intention across cultures: A S-O-R model (2015)Individual level culture infl…Consumer confusion in German food retailing: the moderating role of trust (2015)Consumer confusion in German …Resources for value co-creation in e-commerce: a review (2014)Resources for value co-creati…Online repatronage intention: an empirical study among Malaysian experienced online shoppers (2014)Online repatronage intention:…Trust in customer‐salesperson relationship in China's retail sector (2013)Trust in customer‐salesperson…Exploring online repurchase behavioural intention of university students in Malaysia (2013)Exploring online repurchase b…An exploration of factors influencing car purchasing decisions (2013)An exploration of factors inf…Consumer trust in food retailers: conceptual framework and empirical evidence (2012)Consumer trust in food retail…Attracting Shoppers to Shop Online—Challenges and Opportunities for the Indian Retail Sector (2012)Attracting Shoppers to Shop O…Understanding Attitudes and Predicting Social Behavior (1980)The theory of planned behavior (1991)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Coefficient Alpha and the Internal Structure of Tests (1951)Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)A three-component conceptualization of organizational commitment (1991)The Commitment-Trust Theory of Relationship Marketing (1994)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)On the Evaluation of Structural Equation Models (1988)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors (2002)Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies (2005)An Updated and Streamlined Technology Readiness Index (2014)The division of labor in society (1935)The Presentation of Self in Everyday Life. (1956)Generalized expectancies for internal versus external control of reinforcement. (1966)Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media (2018)Attachment and Loss (1969)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation1 (2005)Why should i share? examining social capital and knowledge contribution in electronic networks of practice (2005)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Not So Different After All: A Cross-Discipline View Of Trust (1998)Psychological Safety and Learning Behavior in Work Teams (1999)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Trust in leadership: Meta-analytic findings and implications for research and practice. (2002)Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice1 (2005)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)
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References

  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1979The measurement of organizational commitment8,817 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1985Trust as a Social Reality4,158 cited
  • 2000Technology Readiness Index (Tri)3,320 cited
  • 1998Initial Trust Formation in New Organizational Relationships3,059 cited
  • 1996Developing and Maintaining Trust in Work Relationships2,624 cited
  • 2000Consumer trust in an Internet store2,548 cited
  • 2002The impact of initial consumer trust on intentions to transact with a web site: a trust building model2,163 cited
  • 2001A Trust Model for Consumer Internet Shopping2,011 cited
  • 2005Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study1,479 cited
  • 2004The four levels of loyalty and the pivotal role of trust: a study of online service dynamics1,424 cited
  • 1997Exploring the Implications of the Internet for Consumer Marketing

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1,380 cited
  • 2002Enticing online consumers: an extended technology acceptance perspective1,377 cited
  • Cited by

    • 2012Consumer trust in food retailers: conceptual framework and empirical evidence117 cited
    • 2021The role of product history in consumer response to online second-hand clothing retail service based on circular fashion116 cited
    • 2014Online repatronage intention: an empirical study among Malaysian experienced online shoppers95 cited
    • 2015The influence of retailers’ family firm image on new product acceptance94 cited
    • 2012Attracting Shoppers to Shop Online—Challenges and Opportunities for the Indian Retail Sector77 cited
    • 2013Exploring online repurchase behavioural intention of university students in Malaysia71 cited
    • 2014Resources for value co-creation in e-commerce: a review68 cited
    • 2016Antecedents and consequences of trust: an e-tail branding perspective64 cited
    • 2022The impact of order fulfillment information disclosure on consequences of deceptive counterfeits61 cited
    • 2015Individual level culture influence on online consumer iTrust aspects towards purchase intention across cultures: A S-O-R model60 cited
    • 2013An exploration of factors influencing car purchasing decisions60 cited
    • 2022Factors That Drive Actual Purchasing of Groceries through E-Commerce Platforms during COVID-19 in Indonesia59 cited
    • 2015Understanding the causes of retail product returns58 cited
    • 2013Trust in customer‐salesperson relationship in China's retail sector51 cited
    • 2021Traditional-bank customers' digital-only bank resistance: evidence from South Africa50 cited
    • 2015Consumer confusion in German food retailing: the moderating role of trust43 cited