Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Servicescape matters – or does it? The special case of betting shops

16 references·6 citing·44 second hop

FromToDepth

this work references cited by second hop

References

1974An approach to environmental psychology7,295 cited
1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
2005A ‘components’ model of addiction within a biopsychosocial framework3,070 cited
1993River Magic: Extraordinary Experience and the Extended Service Encounter2,572 cited
2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions2,256 cited
1994The Influence of Store Environment on Quality Inferences and Store Image1,538 cited
2004The four levels of loyalty and the pivotal role of trust: a study of online service dynamics1,424 cited
1982Using Background Music to Affect the Behavior of Supermarket Shoppers1,074 cited
1998Excitement at the mall: Determinants and effects on shopping response1,039 cited
2004The relationship marketing process: communication, interaction, dialogue, value1,028 cited
1986The Influence of Background Music on the Behavior of Restaurant Patrons936 cited
1996The effect of the servicescape on customers’ behavioral intentions in leisure service settings861 cited
1981Marketing Strategies and Organizational Structures for Service Firms763 cited
1994The Importance of Servicescapes in Leisure Service Settings628 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1989Some Exploratory Findings on the Development of Musical Tastes547 cited

1983The effects of color in store design.541 cited

Cited by

2016Service attributes as drivers of behavioral loyalty in casinos: The mediating effect of attitudinal loyalty53 cited
2020Importance-Performance Matrix Analysis (IPMA) to Evaluate Servicescape Fitness Consumer by Gender and Age43 cited
2024The Servicescape and Its Impact on Consumer Satisfaction: A Meta‐Analysis26 cited
2010The relationship between stadium sportscapes dimensions, desire to stay and future attendance20 cited
2019Applying the “servicescape theory” to the museums: first evidence from Italy3 cited
2011Impact of Training Patterns upon the Social Relations of Employees (A Meta Analysis)3 cited