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Perceived appropriateness and its effect on quality, affect and behavior
16 references·16 citing·36 second hopsampled
Perceived appropriateness and its effect on quality, affect and behavior (2003)Perceived appropriateness and its effect …The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Hedonic and utilitarian motivations for online retail shopping behavior (2001)Hedonic and utilitarian motiv…Congruency of scent and music as a driver of in-store evaluations and behavior (2001)Congruency of scent and music…Impulse buying: Modeling its precursors (1998)Impulse buying: Modeling its …Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…The Influence of Store Environment on Quality Inferences and Store Image (1994)The Influence of Store Enviro…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Schema Congruity as a Basis for Product Evaluation (1989)Schema Congruity as a Basis f…Managing What Consumers Learn from Experience (1989)Managing What Consumers Learn…Evaluation of goodness-of-fit indices for structural equation models. (1989)Evaluation of goodness-of-fit…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Positive Affect, Cognitive Processes, and Social Behavior (1987)Positive Affect, Cognitive Pr…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A description of the affective quality attributed to environments. (1980)A description of the affectiv…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…An approach to environmental psychology (1974)An approach to environmental …Metaverse Meets Branding: Examining Consumer Responses to Immersive Brand Experiences (2023)Metaverse Meets Branding: Exa…Purchase Intention for Green Cars Among Chinese Millennials: Merging the Value–Attitude–Behavior Theory and Theory of Planned Behavior (2022)Purchase Intention for Green …Online personalized recommended product quality and e-impulse buying: A conditional mediation analysis (2021)Online personalized recommend…Are functional, emotional and social values interrelated? A study of traditional guesthouses in Iran (2020)Are functional, emotional and…The perception of e-servicescape and its influence on perceived e-shopping value and customer loyalty (2018)The perception of e-servicesc…The role of emotions in utilitarian service settings: The effects of emotional satisfaction on product perception and behavioral intentions (2016)The role of emotions in utili…Shopping well-being: Is it just a matter of pleasure or doing the task? The role of shopper's gender and self-congruity (2016)Shopping well-being: Is it ju…The effect of digital signage on shoppers' behavior: The role of the evoked experience (2014)The effect of digital signage…Cognitive fit, retail shopper confusion, and shopping value: Empirical investigation (2014)Cognitive fit, retail shopper…L’expérience du consommateur dans le commerce de détail. Une revue de littérature (2013)L’expérience du consommateur …Music congruency in a service setting: The mediating role of emotional and cognitive responses (2010)Music congruency in a service…Affective and Cognitive Online Shopping Experience (2010)Affective and Cognitive Onlin…Factors affecting Mexican college students' purchase intention toward a US apparel brand (2008)Factors affecting Mexican col…Shopping risk perceptions: Effects on tourists’ emotions, satisfaction and expressed loyalty intentions (2006)Shopping risk perceptions: Ef…M‐loyalty: winning strategies for mobile carriers (2006)M‐loyalty: winning strategies…Customer satisfaction in a retail setting (2006)Customer satisfaction in a re…Aspects of Scientific Explanation. (1966)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Goodness-of-fit indexes in confirmatory factor analysis: The effect of sample size. (1988)Applications of structural equation modeling in marketing and consumer research: A review (1996)The Sources of Four Commonly Reported Cutoff Criteria (2006)CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting (2021)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)The role of live streaming in building consumer trust and engagement with social commerce sellers (2018)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)A measure of service quality for retail stores: Scale development and validation (1996)The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda (2000)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Consumer perceived value: The development of a multiple item scale (2001)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Some antecedents and outcomes of brand love (2006)Evidence for a three-factor theory of emotions (1977)Seeking the Ideal Form: Product Design and Consumer Response (1995)Core affect and the psychological construction of emotion. (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)Why we buy what we buy: A theory of consumption values (1991)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1974An approach to environmental psychology7,295 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 2001Hedonic and utilitarian motivations for online retail shopping behavior3,219 cited
  • 1989Evaluation of goodness-of-fit indices for structural equation models.2,925 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 1994The Influence of Store Environment on Quality Inferences and Store Image1,538 cited
  • 1987Positive Affect, Cognitive Processes, and Social Behavior1,444 cited
  • 1989Schema Congruity as a Basis for Product Evaluation1,418 cited
  • 1998Impulse buying: Modeling its precursors1,401 cited
  • 1980A description of the affective quality attributed to environments.1,282 cited
  • 2001Congruency of scent and music as a driver of in-store evaluations and behavior

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1,154 cited
  • 1989Managing What Consumers Learn from Experience1,115 cited
  • Cited by

    • 2006Shopping risk perceptions: Effects on tourists’ emotions, satisfaction and expressed loyalty intentions445 cited
    • 2016The role of emotions in utilitarian service settings: The effects of emotional satisfaction on product perception and behavioral intentions273 cited
    • 2006M‐loyalty: winning strategies for mobile carriers202 cited
    • 2006Customer satisfaction in a retail setting184 cited
    • 2023Metaverse Meets Branding: Examining Consumer Responses to Immersive Brand Experiences174 cited
    • 2014The effect of digital signage on shoppers' behavior: The role of the evoked experience171 cited
    • 2010Affective and Cognitive Online Shopping Experience128 cited
    • 2010Music congruency in a service setting: The mediating role of emotional and cognitive responses125 cited
    • 2016Shopping well-being: Is it just a matter of pleasure or doing the task? The role of shopper's gender and self-congruity122 cited
    • 2014Cognitive fit, retail shopper confusion, and shopping value: Empirical investigation120 cited
    • 2022Purchase Intention for Green Cars Among Chinese Millennials: Merging the Value–Attitude–Behavior Theory and Theory of Planned Behavior111 cited
    • 2018The perception of e-servicescape and its influence on perceived e-shopping value and customer loyalty111 cited
    • 2013L’expérience du consommateur dans le commerce de détail. Une revue de littérature110 cited
    • 2020Are functional, emotional and social values interrelated? A study of traditional guesthouses in Iran104 cited
    • 2008Factors affecting Mexican college students' purchase intention toward a US apparel brand100 cited
    • 2021Online personalized recommended product quality and e-impulse buying: A conditional mediation analysis92 cited