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Hotel Selection Factors as They Relate to Business Travel Situations

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References

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2005Dimensions of hotel choice criteria: congruence between business and leisure travelers126 cited
2015Kids on Board: Exploring the Choice Process and Vacation Needs of Asian Parents With Young Children in Resort Hotels111 cited
2019Understanding hotel location preference of customers: Comparing random utility and random regret decision rules73 cited
2012The impact of effective customer relationship management (CRM) on repurchase: A case study of (GOLDEN TULIP) hotel (ACCRA-GHANA)

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36 cited

2011Gender bias in hotel guests' perceptions of service quality: an empirical investigation of hotels in Mauritius.35 cited

2015Service experience through the eyes of budget hotel guests: Do factors of importance influence performance dimensions?30 cited

2022Developing effective strategic decision-making in the areas of hotel quality management and customer satisfaction from online ratings27 cited

2018“How’d you sleep?” measuring business travelers’ sleep quality and satisfaction in hotels26 cited

2019A Good Night’s Sleep Matters for Tourists: An Empirical Study for Hospitality Professionals23 cited

2003What Do Guests Look for in a Hotel?20 cited

2020The impact of Airbnb on the economic performance of independent hotels: an empirical investigation of the moderating effects18 cited

2021Airbnb and Business Travelers: A Prospect Theory Explanation13 cited

2020A Study of Airbnb as a Potential Competitor of the Hotel Industry12 cited