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The curse of accountability: Assessing relationships in the delivery of employment services
16 references·0 citing·42 second hop
The curse of accountability: Assessing relationships in the delivery of employment services (2013)The curse of accountability: Assessing re…Rethinking Public Service Delivery: Managing with External Providers (2012)Rethinking Public Service Del…Rethinking Public Service Delivery (2012)Rethinking Public Service Del…Quasi-Markets and Service Delivery Flexibility Following a Decade of Employment Assistance Reform in Australia (2011)Quasi-Markets and Service Del…Engaging Public Sector Clients: From Service-Delivery to Co-Production (2009)Engaging Public Sector Client…Engaging Public Sector Clients (2009)Engaging Public Sector ClientsContracting for Complex Products (2009)Contracting for Complex Produ…Agents or Stewards: Using Theory to Understand the Government-Nonprofit Social Service Contracting Relationship (2006)Agents or Stewards: Using The…Design and redesign of a quasi-market for the reintegration of jobseekers: empirical evidence from Australia and the Netherlands (2005)Design and redesign of a quas…Why Measure Performance? Different Purposes Require Different Measures (2003)Why Measure Performance? Diff…Defining the Client in the Public Sector: A Social‐Exchange Perspective (2002)Defining the Client in the Pu…Motivation Crowding Theory (2001)Motivation Crowding TheoryMarket, Hierarchy, and Trust: The Knowledge Economy and the Future of Capitalism (2001)Market, Hierarchy, and Trust:…TOWARD A STEWARDSHIP THEORY OF MANAGEMENT (1997)TOWARD A STEWARDSHIP THEORY O…THE DEVELOPMENT OF PRINCIPAL–AGENT, CONTRACTING AND ACCOUNTABILITY RELATIONSHIPS IN THE PUBLIC SECTOR: CONCEPTUAL AND CULTURAL PROBLEMS (1996)THE DEVELOPMENT OF PRINCIPAL–…Games of Engagement: Postures Within the Regulatory Community* (1995)Games of Engagement: Postures…DOES MONITORING INCREASE WORK EFFORT? THE RIVALRY WITH TRUST AND LOYALTY (1993)DOES MONITORING INCREASE WORK…Street-Level Bureaucracy: Dilemmas of the Individual in Public Services (1981)Bowling Alone: America's Declining Social Capital (1995)Why Do Public-Sector Clients Coproduce? (2002)Co-Production, Interdependence and Publicness: Extending public service-dominant logic (2015)Exchange and Power in Social Life (2017)When value co-creation fails: Reasons that lead to value co-destruction (2018)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Cultures and Organizations: Software of the Mind. (1993)Motivation and Personality (1997)Founding‐Family Ownership and Firm Performance: Evidence from the S&P 500 (2003)Bad Management Theories Are Destroying Good Management Practices (2005)What We Know and Don’t Know About Corporate Social Responsibility (2012)Economic Action and Social Structure: The Problem of Embeddedness (1985)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Straining for Shared Meaning in Organization Science: Problems of Trust and Distrust (1998)Politics by Number: Indicators as Social Pressure in International Relations (2014)Qualitative Data Analysis: An Expanded Sourcebook (1994)An Integrative Model Of Organizational Trust (1995)Incentives and their dynamics in public sector performance management systems (2009)Collaborative Public Management (2012)Private finance for public goods: social impact bonds (2013)A Theory of Goal Setting and Task PerformanceA Theory of Goal Setting and Task Performance, by LockeEdwin A. and LathamGary P.. Englewood Cliffs, NJ: Prentice-Hall, 1990. (1991)The balanced scorecard : measures that drive performance (1992)The balanced scorecard--measures that drive performance. (1992)The Performance-Trust Link: Implications for Performance Measurement (2006)A public value perspective for ICT enabled public sector reforms: A theoretical reflection (2012)Toward More “Evidence‐Informed” Policy Making? (2015)The consequences of modernity (1990)Communities of Practice (1998)Social Capital: Prospects for a New Concept (2002)Motivation and barriers to participation in virtual knowledge‐sharing communities of practice (2003)Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation1 (2005)Corporate social reporting and stakeholder accountability: The missing link (2007)Public sector governance and accountability (2012)Governance as theory: five propositions (2018)Psychological foundations of incentives (2002)Identity and the Economics of Organizations (2005)Incentives and Prosocial Behavior (2006)New Media and the Coproduction of Safety (2012)It takes Two to Tango? Understanding the C o‐production of Public Services by Integrating the Services Management and Public Administration Perspectives (2013)The Multiple Facets of Co-Production: Building on the work of Elinor Ostrom (2013)Activating Citizens to Participate in Collective Co-Production of Public Services (2014)
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References

  • 1997TOWARD A STEWARDSHIP THEORY OF MANAGEMENT5,371 cited
  • 2001Motivation Crowding Theory3,026 cited
  • 2001Market, Hierarchy, and Trust: The Knowledge Economy and the Future of Capitalism1,511 cited
  • 2003Why Measure Performance? Different Purposes Require Different Measures1,401 cited
  • 2006Agents or Stewards: Using Theory to Understand the Government-Nonprofit Social Service Contracting Relationship887 cited
  • 2009Engaging Public Sector Clients488 cited
  • 1993DOES MONITORING INCREASE WORK EFFORT? THE RIVALRY WITH TRUST AND LOYALTY399 cited
  • 2009Engaging Public Sector Clients: From Service-Delivery to Co-Production387 cited
  • 2002Defining the Client in the Public Sector: A Social‐Exchange Perspective373 cited
  • 1996THE DEVELOPMENT OF PRINCIPAL–AGENT, CONTRACTING AND ACCOUNTABILITY RELATIONSHIPS IN THE PUBLIC SECTOR: CONCEPTUAL AND CULTURAL PROBLEMS229 cited
  • 2012Rethinking Public Service Delivery205 cited
  • 1995Games of Engagement: Postures Within the Regulatory Community*178 cited
  • 2012Rethinking Public Service Delivery: Managing with External Providers157 cited
  • 2005Design and redesign of a quasi-market for the reintegration of jobseekers: empirical evidence from Australia and the Netherlands148 cited

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2011
Quasi-Markets and Service Delivery Flexibility Following a Decade of Employment Assistance Reform in Australia
140 cited
  • 2009Contracting for Complex Products128 cited
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