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The intermediator role in value co-creation within a triadic business service relationship · Study

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ArticleThe intermediator role in value co-creation within a triadic business service relationship

Satu Nätti2014

Article2014

The intermediator role in value co-creation within a triadic business service relationship

Satu Nätti · Saara Pekkarinen · Tiina Holappa

83 citations·0/0 files stored·Industrial Marketing Management

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Service and Product Innovation Customer Service Quality and Loyalty Corporate Governance and Management

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References

1984Case Study Research: Design and Methods 1991Case Study Research: Design and Methods 2003Evolving to a New Dominant Logic for Marketing 2007Service-dominant logic: continuing the evolution 2012Recenzja książki. Robert K. yin, Case Study Research. Design and Methods (fourth Edition), thousand Oaks, CA: Sage Publications, 2009 2004Co-creation experiences: The next practice in value creation 2007Managing the co-creation of value 2012Critical service logic: making sense of value creation and co-creation

Cited by

2016End-user engagement within innovative public procurement practices: A case study on public–private partnership procurement 2016Conceptualizing inter-organizational triads 2016Seamless Service? On the Role and Impact of Service Orchestrators in Human-Centered Service Systems 2017Triads 2017Value co-creation: The role of actor competence 2018Fostering corporate sustainability in tourism management through social values within collective value co-creation processes

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Year2014

Typearticle

Published2014-05-23

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations83

Files0 public / 0

ShelfService and Product Innovation

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doi10.1016/j.indmarman.2014.05.010

openalex_workW2035872001

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