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E‐scapes: The electronic physical environment and service tangibility

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References

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2025Advances in Consumer Research13,264 cited
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1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
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1974Atmospherics as a Marketing Tool2,541 cited
1979An Information Processing Theory of Consumer Choice2,245 cited
1977Breaking Free from Product Marketing2,056 cited
1983Classifying Services to Gain Strategic Marketing Insights1,994 cited
1993Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction1,971 cited
2000Atmospheric Effects on Shopping Behavior

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1,921 cited

1987Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising1,636 cited

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