References

• 2007The Sources of Innovation5,098 cited
• 1997The Improvement Guide: A Practical Approach to Enhancing Organizational Performance2,890 cited
• 1988The House of Quality2,266 cited
• 1993The Voice of the Customer1,969 cited
• 1990Quality Function Deployment : Integrating Customer Requirements into Product Design1,680 cited
• 1998How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment1,134 cited
• 1980Design and marketing of new products1,131 cited
• 2012Quality function deployment1,105 cited
• 1995Quality Function Deployment: How to Make QFD Work for You970 cited
• 1994Quality from Customer Needs to Customer Satisfaction744 cited
• 1992Patterns of Communication Among Marketing, Engineering and Manufacturing—A Comparison Between Two New Product Teams560 cited
• 1998The QFD handbook198 cited
• 1995Quality function deployment186 cited
• 1997Applying the Kano Methodology to Meet Customer Requirements: NASA's Microgravity Science Program130 cited
• 1997Quality function deployment’s impact on product development57 cited