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Evaluation of satisfaction and repurchase intention in online food group-buying, using Taiwan as an example

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References

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2009TQM and customer satisfaction in Malaysia's service sector

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185 cited

2011Understanding online group buying intention: the roles of sense of virtual community and technology acceptance factors140 cited

Cited by

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2017Preferences of Chinese consumers for the attributes of fresh produce portfolios in an e-commerce environment63 cited
2019Millennial Experience with Online Food Home Delivery: A Lesson from Indonesia55 cited
2023Determinants of customer loyalty to online food service delivery: evidence from Indonesia, Taiwan, and New Zealand42 cited
2022Investigating the emergence of third-party online food delivery in the U.S. restaurant industry: A grounded theory approach39 cited
2019Customer Satisfaction with Online Food Ordering Portals in Qatar37 cited
2020Role of consumer satisfaction in mediating effect of product quality on repurchase intention36 cited
2024Why do consumers choose online food delivery services? A meta-analytic review34 cited
2023From brick and mortar to click and order: consumers' online food delivery service perceptions post-pandemic26 cited
2022The role of e-service quality and mediating effects of customer inspiration and satisfaction in building customer loyalty26 cited
2021Factors influencing food consumption satisfaction and purchase decisions of restaurant consumers21 cited
2018How signaling mechanisms reduce “lemons” from online group buying (OGB) markets? A study of China21 cited
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