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Simpatico in store retailing: How immigrant Hispanic emic interpret U.S. store atmospherics and interactions with sales associates
16 references·10 citing·31 second hop
Simpatico in store retailing: How immigrant Hispanic emic interpret U.S. store atmospherics and interactions with sales associates (2006)Simpatico in store retailing: How immigra…Mall atmospherics: the interaction effects of the mall environment on shopping behavior (2004)Mall atmospherics: the intera…The Hispanic Population in the United States: March 2002 (2003)The Hispanic Population in th…Linking Retail Strategy, Atmospheric Design and Shopping Behaviour (2002)Linking Retail Strategy, Atmo…Marketing management: analysis. planning. implementation and control (2000)Marketing management: analysi…Atmospheric Effects on Shopping Behavior (2000)Atmospheric Effects on Shoppi…The hierarchical influence of personal values on mall shopping attitute and behavior (1998)The hierarchical influence of…Consumer self-regulation in a retail environment, (1995)Consumer self-regulation in a…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Focus Groups: Theory and Practice (1991)Focus Groups: Theory and Prac…Focus Groups: Theory and Practice (1990)Focus Groups: Theory and Prac…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Using Background Music to Affect the Behavior of Supermarket Shoppers (1982)Using Background Music to Aff…Focus Groups and the Nature of Qualitative Marketing Research (1977)Focus Groups and the Nature o…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…The Phenomenology of the Social World. (1968)The Phenomenology of the Soci…The phenomenology of the social world (1967)The phenomenology of the soci…Ethnic identity‐based motivation: A model emergent from US Hispanic consumers (2022)Ethnic identity‐based motivat…Retail atmospherics and retail store patronage of supermarkets in emerging economies: mediating role of perceived service quality (2021)Retail atmospherics and retai…Atributos diferenciadores entre el comercio minorista tradicional y el moderno (2021)Atributos diferenciadores ent…Revealing the effect of acculturation process on e-commerce acceptance (2018)Revealing the effect of accul…Speak my language or look like me? – Language and ethnicity in bilingual customer service recovery (2016)Speak my language or look lik…The mediating effect of mood on in-store behaviour among Muslim shoppers (2014)The mediating effect of mood …Exploring the UK high street retail experience: is the service encounter still valued? (2014)Exploring the UK high street …Customer perceptions of discrimination in service deliveries: Construction and validation of a measurement instrument (2012)Customer perceptions of discr…If they could see me now: immigrants' use of prestige brands to convey status (2010)If they could see me now: imm…Ethno-Marketing: Synopse empirischer Studien sowie Schlussfolgerungen für die Marketing-Praxis und -Forschung (2010)Ethno-Marketing: Synopse empi…Store atmosphere and purchasing behavior (1994)Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Why Ethical Consumers Don’t Walk Their Talk: Towards a Framework for Understanding the Gap Between the Ethical Purchase Intentions and Actual Buying Behaviour of Ethically Minded Consumers (2010)Breaking Free from Product Marketing (1977)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)Information and Consumer Behavior (1970)The nature of human values (1973)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Effect of a Market Orientation on Business Profitability (1990)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Mood States and Consumer Behavior: A Critical Review (1985)The Influence of Background Music on the Behavior of Restaurant Patrons (1986)Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors? (1996)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Evolving to a New Dominant Logic for Marketing (2003)Modes of Network Governance: Structure, Management, and Effectiveness (2007)Methods of data collection in qualitative research: interviews and focus groups (2008)The use of focus group discussion methodology: Insights from two decades of application in conservation (2018)Demonstrating Rigor Using Thematic Analysis: A Hybrid Approach of Inductive and Deductive Coding and Theme Development (2006)Qualitative Quality: Eight “Big-Tent” Criteria for Excellent Qualitative Research (2010)Seeking Qualitative Rigor in Inductive Research (2012)The Social Contexts of Focus Groups (2004)‘Best practice’ in focus group research: making sense of different views (2006)Understanding the multiple realities of everyday life: Basic assumptions in focus-group methodology (2006)Why we buy what we buy: A theory of consumption values (1991)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)
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References

  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 2000Marketing management: analysis. planning. implementation and control6,649 cited
  • 1990Focus Groups: Theory and Practice3,958 cited
  • 1967The phenomenology of the social world3,650 cited
  • 1968The Phenomenology of the Social World.3,570 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 2000Atmospheric Effects on Shopping Behavior1,921 cited
  • 1982Using Background Music to Affect the Behavior of Supermarket Shoppers1,074 cited
  • 1991Focus Groups: Theory and Practice717 cited
  • 1977Focus Groups and the Nature of Qualitative Marketing Research611 cited
  • 2003The Hispanic Population in the United States: March 2002477 cited
  • 1995Consumer self-regulation in a retail environment,462 cited
  • 2004Mall atmospherics: the interaction effects of the mall environment on shopping behavior404 cited
  • 2002Linking Retail Strategy, Atmospheric Design and Shopping Behaviour293 cited

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1998
The hierarchical influence of personal values on mall shopping attitute and behavior
280 cited

Cited by

  • 2012Customer perceptions of discrimination in service deliveries: Construction and validation of a measurement instrument47 cited
  • 2016Speak my language or look like me? – Language and ethnicity in bilingual customer service recovery38 cited
  • 2010If they could see me now: immigrants' use of prestige brands to convey status28 cited
  • 2014The mediating effect of mood on in-store behaviour among Muslim shoppers22 cited
  • 2014Exploring the UK high street retail experience: is the service encounter still valued?16 cited
  • 2021Retail atmospherics and retail store patronage of supermarkets in emerging economies: mediating role of perceived service quality15 cited
  • 2022Ethnic identity‐based motivation: A model emergent from US Hispanic consumers12 cited
  • 2021Atributos diferenciadores entre el comercio minorista tradicional y el moderno8 cited
  • 2010Ethno-Marketing: Synopse empirischer Studien sowie Schlussfolgerungen für die Marketing-Praxis und -Forschung8 cited
  • 2018Revealing the effect of acculturation process on e-commerce acceptance7 cited