SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
The Marketing of Hospitality and Leisure Experiences
16 references·9 citing·41 second hop
The Marketing of Hospitality and Leisure Experiences (2009)The Marketing of Hospitality and Leisure …What is personalization? A conceptual framework (2007)What is personalization? A co…Tourism and hospitality marketing: fantasy, feeling and fun (2006)Tourism and hospitality marke…To Do or to Have? That Is the Question. (2003)To Do or to Have? That Is the…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Innovation strategies and technology for experience-based tourism (2002)Innovation strategies and tec…Service Management and Marketing: A Customer Relationship Management Approach (2000)Service Management and Market…The experience economy: work is theatre & every business a stage (1999)The experience economy: work …Experiential Marketing (1999)Experiential MarketingTourism as experience (1998)Tourism as experienceCommunicating Experiences: A Narrative Approach to Creating Service Brand Image (1997)Communicating Experiences: A …The service experience in tourism (1996)The service experience in tou…Soft Systems Methodology in Action (1991)Soft Systems Methodology in A…Psychological nature of leisure and tourism experience (1987)Psychological nature of leisu…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…Consumer behavior and marketing action (1981)Consumer behavior and marketi…Rational choice and the structure of the environment. (1956)Rational choice and the struc…Brand Experience Research in Hospitality and Tourism (2022)Brand Experience Research in …Revisiting the job performance – burnout relationship (2019)Revisiting the job performanc…Effects of Restaurant Interior Elements on Social Dining Behavior (2017)Effects of Restaurant Interio…Conceptualizing the Visitor Experience: A Review of Literature and Development of a Multifaceted Model (2016)Conceptualizing the Visitor E…The impact of information and communication technology on the marketing performance of Jordanian hotels (2015)The impact of information and…Tourism Destinations: Antecedents to Customer Satisfaction and Positive Word-of-Mouth (2013)Tourism Destinations: Anteced…EXPERIENCE MARKETING AND THE LUXURY TRAVEL INDUSTRY (2013)EXPERIENCE MARKETING AND THE …Tourists as Story-Builders: Narrative Construction at a Heritage Museum (2012)Tourists as Story-Builders: N…Co-creation in the Heritage sector (2009)Co-creation in the Heritage s…The Theory of Buyer Behavior (1971)Structure and Functions of Fantasy (1974)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)The theory of decision making. (1954)A BEHAVIORAL MODEL OF RATIONAL CHOICE (1955)The Framing of Decisions and the Psychology of Choice (1981)Extensional versus intuitive reasoning: The conjunction fallacy in probability judgment. (1983)Individual differences in reasoning: Implications for the rationality debate? (2000)A theory of human motivation. (1943)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal (2010)The development of the five mini-theories of self-determination theory: an historical overview, emerging trends, and future directions (2010)The relationship between materialism and personal well-being: A meta-analysis. (2014)A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Destination Branding: Insights and Practices from Destination Management Organizations (2005)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)Development of a Scale to Measure Memorable Tourism Experiences (2010)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)The Commitment-Trust Theory of Relationship Marketing (1994)A model of destination image formation (1999)The relationship marketing process: communication, interaction, dialogue, value (2004)Re-conceptualizing Information System Success: The IS-Impact Measurement Model (2008)Customer experience quality: an exploration in business and consumer contexts using repertory grid technique (2010)Co-creation experiences: The next practice in value creation (2004)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Investigating Information Systems with Action Research (1999)Soft systems methodology: a thirty year retrospective (2000)Combining IS Research Methods: Towards a Pluralist Methodology (2001)Communication and Control Processes in the Delivery of Service Quality (1988)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)
this work references cited by second hop

References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 1956Rational choice and the structure of the environment.5,918 cited
  • 1991Soft Systems Methodology in Action3,414 cited
  • 1999Experiential Marketing2,989 cited
  • 1999The experience economy: work is theatre & every business a stage2,681 cited
  • 2000Service Management and Marketing: A Customer Relationship Management Approach2,332 cited
  • 1981Consumer behavior and marketing action1,396 cited
  • 1996The service experience in tourism1,252 cited
  • 2003To Do or to Have? That Is the Question.1,197 cited
  • 1987Psychological nature of leisure and tourism experience815 cited
  • 2002Innovation strategies and technology for experience-based tourism781 cited
  • 2006Tourism and hospitality marketing: fantasy, feeling and fun503 cited
  • 1997Communicating Experiences: A Narrative Approach to Creating Service Brand Image490 cited
  • 1998Tourism as experience416 cited
  • 2007What is personalization? A conceptual framework

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

309 cited

Cited by

  • 2016Conceptualizing the Visitor Experience: A Review of Literature and Development of a Multifaceted Model307 cited
  • 2012Tourists as Story-Builders: Narrative Construction at a Heritage Museum158 cited
  • 2013Tourism Destinations: Antecedents to Customer Satisfaction and Positive Word-of-Mouth103 cited
  • 2019Revisiting the job performance – burnout relationship60 cited
  • 2013EXPERIENCE MARKETING AND THE LUXURY TRAVEL INDUSTRY14 cited
  • 2017Effects of Restaurant Interior Elements on Social Dining Behavior13 cited
  • 2022Brand Experience Research in Hospitality and Tourism9 cited
  • 2015The impact of information and communication technology on the marketing performance of Jordanian hotels8 cited
  • 2009Co-creation in the Heritage sector7 cited