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Play, Flow, and the Online Search Experience

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References

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1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces2,234 cited
2001Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology.

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2,165 cited

1989Optimal experience in work and leisure.1,942 cited

2001Internet forums as influential sources of consumer information1,745 cited

Cited by

2009Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives1,310 cited
2010What makes a helpful online review? a study of customer reviews on amazon.com1,281 cited
2014What makes a useful online review? Implication for travel product websites962 cited
2014How Online Product Reviews Affect Retail Sales: A Meta-analysis622 cited
2019The impact of virtual reality (VR) technology on sport spectators' flow experience and satisfaction483 cited
2013Marketing in Computer-Mediated Environments: Research Synthesis and New Directions467 cited
2011Research Note —The Impact of External Word-of-Mouth Sources on Retailer Sales of High-Involvement Products454 cited
2018Co-creation in higher education: towards a conceptual model380 cited
2016Optimal experience of flow enhanced by telepresence: Evidence from social media use354 cited
2014Online consumer behaviour and its relationship to website atmospheric induced flow: Insights into online travel agencies in China334 cited
2016Hotel website quality, perceived flow, customer satisfaction and purchase intention314 cited
2013Can we get from liking to buying? Behavioral differences in hedonic and utilitarian Facebook usage309 cited
2021To shop or not: Understanding Chinese consumers’ live-stream shopping intentions from the perspectives of uses and gratifications, perceived network size, perceptions of digital celebrities, and shopping orientations262 cited
2013Consumer Experience and Experiential Marketing: A Critical Review260 cited
2018Online reviews and impulse buying behavior: the role of browsing and impulsiveness256 cited
2014The role of social network websites in the consumer–brand relationship224 cited