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Knowledge Management Practices and Results in Service‐Oriented versus Product‐Oriented Companies
16 references·5 citing·34 second hop
Knowledge Management Practices and Results in Service‐Oriented versus Product‐Oriented Companies (2014)Knowledge Management Practices and Result…The Service-dominant Logic of Marketing: Dialog, Debate, and Directions (2006)The Service-dominant Logic of…A research manifesto for services science (2006)A research manifesto for serv…Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies (2005)Innovation in the service sec…An Empirical Examination of the Influence of Organizational Culture on Knowledge Management Practices (2005)An Empirical Examination of t…Whither Services Marketing? (2004)Whither Services Marketing?The Four Service Marketing Myths (2004)The Four Service Marketing My…Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Review : Knowledge Management…Overcoming cultural barriers to sharing knowledge (2001)Overcoming cultural barriers …Diagnosing cultural barriers to knowledge management (2000)Diagnosing cultural barriers …What's your strategy for managing knowledge? (1999)What's your strategy for mana…Developing a Knowledge Strategy (1999)Developing a Knowledge Strate…Working knowledge: how organizations manage what they know (1998)Working knowledge: how organi…The Concept of “Ba”: Building a Foundation for Knowledge Creation (1998)The Concept of “Ba”: Building…The Knowledge-Creating Company (1995)The Knowledge-Creating CompanyProblems and Strategies in Services Marketing (1985)Problems and Strategies in Se…Structure in Fives: Designing Effective Organizations. (1984)Structure in Fives: Designing…An emerging knowledge management framework adopted by healthcare workers in China to combat COVID ‐19 (2022)An emerging knowledge managem…Knowledge-friendly organisational culture and performance: A meta-analysis (2021)Knowledge-friendly organisati…Intellectual Capital in the Digital Economy (2020)Intellectual Capital in the D…Influence of Strategic Knowledge Management on Firm Innovativeness and Performance (2019)Influence of Strategic Knowle…KNOWLEDGE ABSORPTIVE CAPACITY, INNOVATION, AND FIRM’s PERFORMANCE: INSIGHTS FROM THE SOUTH OF BRAZIL (2017)KNOWLEDGE ABSORPTIVE CAPACITY…A Dynamic Theory of Organizational Knowledge Creation (1994)Situated Learning: Legitimate Peripheral Participation. (1994)Motivation, Knowledge Transfer, and Organizational Forms (2000)Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate1 (2005)Perspective—Tacit Knowledge and Knowledge Conversion: Controversy and Advancement in Organizational Knowledge Creation Theory (2009)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Exploration and Exploitation in Organizational Learning (1991)Dynamic capabilities and strategic management (1997)Knowledge Management Strategies: Toward a Taxonomy (2001)Knowledge sharing and firm innovation capability: an empirical study (2007)Atmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)A Service‐Orientated Approach to Marketing of Services (1978)The Nature and Determinants of Customer Expectations of Service (1993)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Firm Resources and Sustained Competitive Advantage (1991)Analyzing the Past to Prepare for the Future: Writing a Literature Review (2002)Firm resources and sustained competitive advantage (2004)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)“It is what one does”: why people participate and help others in electronic communities of practice (2000)Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation1 (2005)Knowledge sharing: A review and directions for future research (2009)Managing the co-creation of value (2007)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Radical Organizational Change: Bringing Together the Old and the New Institutionalism (1996)Identity Regulation as Organizational Control: Producing the Appropriate Individual (2002)Building Better Causal Theories: A Fuzzy Set Approach to Typologies in Organization Research (2011)Knowledge Sharing in Organizations: A Conceptual Framework (2003)Neoliberalism, higher education and the knowledge economy: from the free market to knowledge capitalism (2005)Toward a knowledge‐based theory of the firm (1996)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)
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References

  • 1995The Knowledge-Creating Company17,992 cited
  • 1998Working knowledge: how organizations manage what they know10,801 cited
  • 2001Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,210,140 cited
  • 1998The Concept of “Ba”: Building a Foundation for Knowledge Creation4,560 cited
  • 1999What's your strategy for managing knowledge?4,115 cited
  • 1985Problems and Strategies in Services Marketing2,819 cited
  • 1984Structure in Fives: Designing Effective Organizations.2,725 cited
  • 1999Developing a Knowledge Strategy2,211 cited
  • 2000Diagnosing cultural barriers to knowledge management1,927 cited
  • 2006The Service-dominant Logic of Marketing: Dialog, Debate, and Directions1,671 cited
  • 2004The Four Service Marketing Myths1,339 cited
  • 2004Whither Services Marketing?1,242 cited
  • 2001Overcoming cultural barriers to sharing knowledge1,203 cited
  • 2006A research manifesto for services science1,053 cited
  • 2005Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies858 cited
  • 2005

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An Empirical Examination of the Influence of Organizational Culture on Knowledge Management Practices
813 cited

Cited by

  • 2020Intellectual Capital in the Digital Economy51 cited
  • 2021Knowledge-friendly organisational culture and performance: A meta-analysis50 cited
  • 2017KNOWLEDGE ABSORPTIVE CAPACITY, INNOVATION, AND FIRM’s PERFORMANCE: INSIGHTS FROM THE SOUTH OF BRAZIL47 cited
  • 2019Influence of Strategic Knowledge Management on Firm Innovativeness and Performance38 cited
  • 2022An emerging knowledge management framework adopted by healthcare workers in China to combat COVID ‐1915 cited