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Service Dominant Logic and Service Science: A Contribute Deriving from Network Theories
16 references·7 citing·38 second hop
Service Dominant Logic and Service Science: A Contribute Deriving from Network Theories (2011)Service Dominant Logic and Service Scienc…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Managing the co-creation of value (2007)Managing the co-creation of v…The Service-dominant Logic of Marketing: Dialog, Debate, and Directions (2006)The Service-dominant Logic of…Competing through service: Insights from service-dominant logic (2006)Competing through service: In…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Marketing management: analysis. planning. implementation and control (2000)Marketing management: analysi…A General Theory of Network Governance: Exchange Conditions and Social Mechanisms (1997)A General Theory of Network G…Sensemaking in Organizations (1996)Sensemaking in OrganizationsDeveloping relationships in business networks (1995)Developing relationships in b…Structural Holes (1992)Structural HolesOn strategic networks (1988)On strategic networksGeneral System Theory (1986)General System TheoryA Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…The Population Ecology of Organizations (1977)The Population Ecology of Org…The Organisation of Industry (1972)The Organisation of IndustryGeneral System Theory: Foundations, Development, Applications. (1969)General System Theory: Founda…Service Science Management Engineering and Design (SSMED): a semiautomatic literature review (2019)Service Science Management En…From B2B to A4A: An Integrated Framework for Viable Value Co-Creation (2018)From B2B to A4A: An Integrate…Modeling and Measuring the Consumer Activities Associated with Value Cocreation: An Exploratory Test in the Context of Education (2017)Modeling and Measuring the Co…Customer value co-creation: a conceptual measurement model in a Service Dominant Logic perspective (2015)Customer value co-creation: a…The Evolving Dynamics of Service Co-Creation in a Viable Systems Perspective (2010)The Evolving Dynamics of Serv…Service Systems Through the Prism of Conceptual Modeling (2010)Service Systems Through the P…A Stochastic Model of Resource Allocation for Service Systems (2010)A Stochastic Model of Resourc…The Nature of the Firm (1937)Economic Action and Social Structure: The Problem of Embeddedness (1985)”Coopetition” in Business Networks—to Cooperate and Compete Simultaneously (2000)The strategic impact of external networks: subsidiary performance and competence development in the multinational corporation (2002)Firm resources and sustained competitive advantage (2004)Sustainable supply chain management and inter‐organizational resources: a literature review (2009)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)The Behavioral Consequences of Service Quality (1996)The reflective practitioner: How professionals think in action (1984)The Reflective Practitioner: How Professionals Think in Action (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Engagement (2011)Institutions and axioms: an extension and update of service-dominant logic (2015)The Structure of Scientific Revolutions (1963)Learning and protection of proprietary assets in strategic alliances: building relational capital (2000)The Network Paradigm in Organizational Research: A Review and Typology (2003)The Theory of Economic Development (2003)Service-dominant logic: reactions, reflections and refinements (2006)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Chance and Necessity (1973)The Strength of Weak Ties (1973)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Technological Discontinuities and Organizational Environments (1986)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Deliberate Learning and the Evolution of Dynamic Capabilities (2002)Organizing and the Process of Sensemaking (2005)Social Capital: Its Origins and Applications in Modern Sociology (1998)Birds of a Feather: Homophily in Social Networks (2001)Social Capital: Prospects for a New Concept (2002)
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References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1996Sensemaking in Organizations15,614 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1992Structural Holes9,086 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1977The Population Ecology of Organizations7,614 cited
  • 2000Marketing management: analysis. planning. implementation and control6,649 cited
  • 2007Managing the co-creation of value3,467 cited
  • 1995Developing relationships in business networks3,265 cited
  • 1988On strategic networks2,554 cited
  • 1969General System Theory: Foundations, Development, Applications.2,549 cited
  • 1986General System Theory2,262 cited
  • 1997A General Theory of Network Governance: Exchange Conditions and Social Mechanisms2,222 cited
  • 1972The Organisation of Industry2,200 cited
  • 2006Competing through service: Insights from service-dominant logic1,704 cited
  • 2006The Service-dominant Logic of Marketing: Dialog, Debate, and Directions1,671 cited

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Cited by

  • 2010The Evolving Dynamics of Service Co-Creation in a Viable Systems Perspective25 cited
  • 2010A Stochastic Model of Resource Allocation for Service Systems24 cited
  • 2017Modeling and Measuring the Consumer Activities Associated with Value Cocreation: An Exploratory Test in the Context of Education22 cited
  • 2010Service Systems Through the Prism of Conceptual Modeling22 cited
  • 2015Customer value co-creation: a conceptual measurement model in a Service Dominant Logic perspective21 cited
  • 2019Service Science Management Engineering and Design (SSMED): a semiautomatic literature review15 cited
  • 2018From B2B to A4A: An Integrated Framework for Viable Value Co-Creation14 cited