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Managing Business-to-Business Relationships: An Emerging Model
12 references·5 citing·36 second hop
Managing Business-to-Business Relationships: An Emerging Model (2002)Managing Business-to-Business Relationshi…Do relationship portfolios and networks provide the key to successful relationship management? (2002)Do relationship portfolios an…Successful Customer-Relationship Management (2001)Successful Customer-Relations…A portfolio approach to supplier relationships (1997)A portfolio approach to suppl…The Use of Customer Portfolio Theory (1994)The Use of Customer Portfolio…Industrial networks: A new view of reality (1992)Industrial networks: A new vi…A Strategic Approach to Managing Buyer‐Seller Relationships (1991)A Strategic Approach to Manag…A Review of Portfolio Planning Models for Industrial Marketing and Purchasing Management (1990)A Review of Portfolio Plannin…Manage Customers for Profits (Not Just Sales) (1987)Manage Customers for Profits …Customer analysis for strategy development in industrial markets (1983)Customer analysis for strateg…International Marketing and Purchasing of Industrial Goods: An Interaction Approach (1982)International Marketing and P…Account portfolio analysis for strategy development (1982)Account portfolio analysis fo…The Development of Buyer‐Seller Relationships in Industrial Markets (1980)The Development of Buyer‐Sell…Integrating dynamic segmentation and portfolio theories for better customer portfolio performance (2021)Integrating dynamic segmentat…Building committed Waqif: the role of information disclosure (2019)Building committed Waqif: the…Living lab — A new form of business network (2011)Living lab — A new form of bu…A Measure for Companies' Customer Portfolio Management (2009)A Measure for Companies' Cust…The transaction‐relational continuum: conceptually elegant but empirically denied (2007)The transaction‐relational co…PORTFOLIO SELECTION* (1952)Developing Buyer-Seller Relationships (1987)The Commitment-Trust Theory of Relationship Marketing (1994)The marketing strategy of a project-based firm: The Four Portfolios Framework (2006)The influence of relational capability and marketing capabilities on the export performance of emerging market firms (2017)Strategy formulation : analytical concepts (1978)Industrial marketing strategy (1984)Strategic Market Planning: (1990)Key account management: Theory, practice and challenges (1997)Beautiful exit: how to leave your business partner (2000)Towards an understanding of attraction in buyer–supplier relationships (2008)The Supplier Selection Decision in Strategic Partnerships (1990)Business Relationships and Networks: (1999)An analysis of success factors and benefits of partnering in construction (2000)From supply to demand chain management: efficiency and customer satisfaction (2002)External Control of Organizations: Resource Dependence Perspective (2011)An Emerging Strategy of "Direct" Research (1979)From key account selling to key account management (1995)Business Marketing Comes of Age: A Comprehensive Review of the Literature (2000)Strategic thinking and the IMP approach: A comparative analysis (2007)The Mechanism of Internationalisation (1990)The Uppsala internationalization process model revisited: From liability of foreignness to liability of outsidership (2009)A Framework for Analyzing Interconnectedness of Relationships (2000)Measuring network competence: some international evidence (2002)Are Loyal Customers Profitable? Customer Satisfaction, Customer (Action) Loyalty and Customer Profitability at the Individual Level (2006)Mitigating tourism seasonality (2004)Becoming a preferred customer one step at a time (2012)Triads in sustainable supply-chain perspective: why is a collaboration mechanism needed? (2021)Assessing the impact of a retailer's relationship efforts on consumers’ attitudes and behavior (2003)Value-Based Differentiation in Business Relationships: Gaining and Sustaining Key Supplier Status (2006)Interfirm Adaptation in Business Relationships (1991)Managing Customer Relationships for Profit: The Dynamics of Relationship Quality (1994)Inter-firm Networks: Antecedents, Mechanisms and Forms (1995)Network relationships and the internationalisation process of small software firms (1997)Localised learning and industrial competitiveness (1999)Cultural distance revisited: Towards a more rigorous conceptualization and measurement of cultural differences (2012)
this work references cited by second hop

References

  • 1982International Marketing and Purchasing of Industrial Goods: An Interaction Approach1,943 cited
  • 1992Industrial networks: A new view of reality1,497 cited
  • 1980The Development of Buyer‐Seller Relationships in Industrial Markets1,300 cited
  • 1997A portfolio approach to supplier relationships642 cited
  • 1991A Strategic Approach to Managing Buyer‐Seller Relationships246 cited
  • 1982Account portfolio analysis for strategy development224 cited
  • 1983Customer analysis for strategy development in industrial markets184 cited
  • 1987Manage Customers for Profits (Not Just Sales)158 cited
  • 1990A Review of Portfolio Planning Models for Industrial Marketing and Purchasing Management131 cited
  • 2002Do relationship portfolios and networks provide the key to successful relationship management?129 cited
  • 2001Successful Customer-Relationship Management87 cited
  • 1994The Use of Customer Portfolio Theory75 cited

Cited by

  • 2007The transaction‐relational continuum: conceptually elegant but empirically denied33 cited
  • 2009A Measure for Companies' Customer Portfolio Management27 cited
  • 2019Building committed Waqif: the role of information disclosure

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23 cited
  • 2021Integrating dynamic segmentation and portfolio theories for better customer portfolio performance13 cited
  • 2011Living lab — A new form of business network12 cited