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Customer Integration in Service Business Models
16 references·2 citing·37 second hop
Customer Integration in Service Business Models (2013)Customer Integration in Service Business …Contextualization and value-in-context: How context frames exchange (2011)Contextualization and value-i…It's all B2B…and beyond: Toward a systems perspective of the market (2010)It's all B2B…and beyond: Towa…Expanding understanding of service exchange and value co-creation: a social construction approach (2010)Expanding understanding of se…Business Model Generation (2010)Business Model GenerationService-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Managing the co-creation of value (2007)Managing the co-creation of v…Business Model Design and the Performance of Entrepreneurial Firms (2007)Business Model Design and the…The Core Competence of the Corporation (2006)The Core Competence of the Co…A research manifesto for services science (2006)A research manifesto for serv…Clarifying Business Models: Origins, Present, and Future of the Concept (2005)Clarifying Business Models: O…The business model ontology a proposition in a design science approach (2004)The business model ontology a…Co‐creating unique value with customers (2004)Co‐creating unique value with…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies (2002)The role of the business mode…Business Models for Electronic Markets (1998)Business Models for Electroni…A Resource-Based Theory of the Firm: Knowledge Versus Opportunism (1996)A Resource-Based Theory of th…Analysis and Design of Service Business Models (2015)Analysis and Design of Servic…Grundlagen service-orientierter Geschäftsmodelle (2013)Grundlagen service-orientiert…The reflective practitioner: How professionals think in action (1984)The Reflective Practitioner: How Professionals Think in Action (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Engagement (2011)Institutions and axioms: an extension and update of service-dominant logic (2015)Service-dominant logic: reactions, reflections and refinements (2006)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)A Resource-Based Theory of Strategic Alliances (2000)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? Yes (2001)Firm resources and sustained competitive advantage (2004)Innovation, organizational capabilities, and the born-global firm (2004)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms (1990)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Business Models, Business Strategy and Innovation (2009)The Business Model: Recent Developments and Future Research (2011)The balanced scorecard : measures that drive performance (1992)The balanced scorecard--measures that drive performance. (1992)Strategic alignment: Leveraging information technology for transforming organizations (1999)Business Model Generation : A Handbook for Visionaries, Game Changers, and Challengers (2010)A literature and practice review to develop sustainable business model archetypes (2013)How information gives you competitive advantage (1985)The entrepreneur's business model: toward a unified perspective (2004)Business models for sustainable innovation: state-of-the-art and steps towards a research agenda (2012)Sustainable business model innovation: A review (2018)The cornerstones of competitive advantage: A resource‐based view (1993)Dynamic capabilities and strategic management (1997)Dynamic capabilities: what are they? (2000)Co-creation experiences: The next practice in value creation (2004)A Strategic Framework for Customer Relationship Management (2005)Consumer engagement in a virtual brand community: An exploratory analysis (2011)A Critical Assessment of Business Model Research (2017)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2006The Core Competence of the Corporation11,435 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2002The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies4,487 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2005Clarifying Business Models: Origins, Present, and Future of the Concept3,354 cited
  • 1996A Resource-Based Theory of the Firm: Knowledge Versus Opportunism3,145 cited
  • 2010Business Model Generation2,926 cited
  • 1998Business Models for Electronic Markets2,572 cited
  • 2004Co‐creating unique value with customers2,463 cited
  • 2004The business model ontology a proposition in a design science approach1,931 cited
  • 2007Business Model Design and the Performance of Entrepreneurial Firms1,706 cited
  • 2010It's all B2B…and beyond: Toward a systems perspective of the market1,454 cited
  • 2010Expanding understanding of service exchange and value co-creation: a social construction approach1,426 cited
  • 2011Contextualization and value-in-context: How context frames exchange

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1,162 cited
  • 2006A research manifesto for services science1,053 cited
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    • 2013Grundlagen service-orientierter Geschäftsmodelle13 cited
    • 2015Analysis and Design of Service Business Models12 cited