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CleanServs: clean services for a more sustainable world
16 references·0 citing·41 second hop
CleanServs: clean services for a more sustainable world (2014)CleanServs: clean services for a more sus…Why sustainability is now the key driver of innovation (2013)Why sustainability is now the…Handbook of Service Science (2010)Handbook of Service ScienceThe Service-dominant Logic of Marketing: Dialog, Debate, and Directions (2006)The Service-dominant Logic of…Service systems, service scientists, SSME, and innovation (2006)Service systems, service scie…Developing new product service systems (PSS): methodologies and operational tools (2006)Developing new product servic…Service Management (2004)Service ManagementEight types of product–service system: eight ways to sustainability? Experiences from SusProNet (2004)Eight types of product–servic…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…E-service (2003)E-serviceOrganizing to Deliver Solutions (2002)Organizing to Deliver Solutio…Clarifying the concept of product–service system (2002)Clarifying the concept of pro…Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Self-Service Technologies: Un…Eco‐Efficiency: The Business Link to Sustainable Development (2000)Eco‐Efficiency: The Business …The service experience in two cultures: A behavioral perspective (1997)The service experience in two…The Politics of the Earth: Environmental Discourses (1997)The Politics of the Earth: En…The Product Life Cycle: Analysis and Applications Issues (1981)The Product Life Cycle: Analy…The Ultimate Resource (1981)The Politics of Environmental Discourse (1997)Ecological modernisation theory in debate: A review (2000)Neoliberal nature and the nature of neoliberalism (2004)Environmental governance: participatory, multi‐level – and effective? (2009)Increasing Returns and Long-Run Growth (1986)The Knowledge-Creating Company (1995)Complexity of service value networks: Conceptualization and empirical investigation (2008)The Service System Is the Basic Abstraction of Service Science (2008)Innovation and Skills (2010)The Service Economy (1968)Product–Service Systems (PSS) business models and tactics – a systematic literature review (2014)Towards a more Circular Economy: Proposing a framework linking sustainable public procurement and sustainable business models (2016)Circular business models: A review (2020)Competitive advantage, creating and sustaining superior performance (1985)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Competitive advantage: creating and sustaining superior performance (1998)Designing the Business Models for Circular Economy—Towards the Conceptual Framework (2016)The Relevance of Circular Economy Practices to the Sustainable Development Goals (2018)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Zero defections: quality comes to services. (1990)An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors (2002)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies (2005)Satisfaction: a behavioral perspective on the consumer (2010)Managing the co-creation of value (2007)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)A Critical Assessment of Business Model Research (2017)Business models and supply chains for the circular economy (2018)Sustainable business model innovation: A review (2018)The Antecedents, Consequences, and Mediating Role of Organizational Ambidexterity (2004)Defining uncertainty in projects – a new perspective (2007)How top management team behavioral integration and behavioral complexity enable organizational ambidexterity: The moderating role of contextual ambidexterity (2009)The relationship marketing process: communication, interaction, dialogue, value (2004)Combinative Effects of Innovation Types and Organizational Performance: A Longitudinal Study of Service Organizations (2009)From Engagement to Co-production: The Contribution of Users and Communities to Outcomes and Public Value (2012)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1997The Politics of the Earth: Environmental Discourses3,032 cited
  • 2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,906 cited
  • 2004Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet2,458 cited
  • 2002Clarifying the concept of product–service system2,168 cited
  • 2013Why sustainability is now the key driver of innovation1,799 cited
  • 2006The Service-dominant Logic of Marketing: Dialog, Debate, and Directions1,671 cited
  • 2004Service Management722 cited
  • 2002Organizing to Deliver Solutions548 cited
  • 2006Service systems, service scientists, SSME, and innovation539 cited
  • 2006Developing new product service systems (PSS): methodologies and operational tools461 cited
  • 2010Handbook of Service Science447 cited
  • 1981The Product Life Cycle: Analysis and Applications Issues413 cited
  • 1997The service experience in two cultures: A behavioral perspective404 cited
  • 2000Eco‐Efficiency: The Business Link to Sustainable Development384 cited

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2003
E-service
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